I can't connect my Microsoft account with Dragon City

I get a connection error when I try to connect my Microsoft account with Dragon City, my WIFI connection is stable, I tried searching in the internet for the answer but nothing works, I tried to repair/reset the game but it still did not work, I tried reinstalling it but it still did not work, I tried restarting my laptop and it still did not work. I don't know what to do anymore, please help.

*my laptop runs the game smoothly because my device specifications are better then the recommended requirements for the game*

Edit: yes I did get the game from the Microsoft store.

***Moved from Windows / Windows 10 / Gaming***

:)