I cant change my settings

I'm in my Xbox account and im trying to join into a club but when i try to do that appears a message and it says "You cant Access to this because your settings in your Xbox account. You can change it in Xbox.com" But when i tried to change all in "Security
and privacity" but when I click on "Send" one option go back to "block" and I dont know what to do

:)

 

i cant change my privacy settings

i dont know the email though it says im part of a fmily but dunno what the email is

 

i cant change my privacy settings

well youwould have to know your parents email or password to make any changes to your account since its just a childs account.

 

Hi! Is it possible that parental settings are enabled for your account? If not, try signing out and in again or remove your account and add it again afterwards in order to help the changes apply.

 

I have the parental role in the family group I just tried the singing out and in but still i cant change it

Thanks anyway

 

Can you try another browser? On windows 10 there's Edge browser and Internet explorer built in, go to Start and type internet explorer and try there.