i cant change my profile pic to a custom

I'm having the same issue also I cant change my profile pic to a custom picture in xbox app everything ****ight now because of quarantine

at the moment that function has been disabled due to the high traffic on xbox live.

Hello, I ran into a griefier i guess on gta v while my buddies and were selling goods and grinding in a lobby, he reported my profile pic and said its stuff for 6 months and now i cant change it to anything else. Now i cant change the pic to anything
supported by the xbox team aswell i was wondering if there was a way to change to a custom pic or if im stuck with this. Thanks, L0C0

They are lying to you. Changing of custom gamer pics have been disabled for all accounts. If you have not heard from the enforcement team of that fact, then just report them for harassment, block and just carry on gaming.

There is a featured topic at the top of the forums which covers this so that individuals don't need to create posts regarding the issue. In case you missed it. https://answers.microsoft.com/en-us...-picture/e9c0abc7-237e-48c3-9988-ae0c8294236a

You can change your profile pic as long as it is a default option in the profile pic list. You just can't create a custom profile pic because they need to be approved before the change takes place. While there is an increase in demand on other issues,
they are disabling the custom gamer pic ability temporarily to handle those issues.

I recommend that you sign into your Microsoft account on the Xbox console, use Profile & system and open My profile.

Use customize profile then, use change gamer-pic. Open Upload a custom image, then select the image.

Personally I do not use a custom image as a gamer-pic. I have no images saved on my Xbox console as files, to upload as a custom gamer-pic.