I cant change my privacy settings.

Discus and support I cant change my privacy settings. in XBoX Accessibility to solve the problem; When I try to change my privacy settings, I am sent to support page saying that I am in a family and therefore cannot change my settings. I have never... Discussion in 'XBoX Accessibility' started by Will S..c, Nov 12, 2021.

  1. Will S..c
    Will S..c Guest

    I cant change my privacy settings.


    When I try to change my privacy settings, I am sent to support page saying that I am in a family and therefore cannot change my settings. I have never made a family and after being prompted to check, I made a family and left it just to be sure. I was wondering if there is a way to change my privacy settings.

    :)
     
    Will S..c, Nov 12, 2021
    #1
  2. XBF George L Win User

    I cant change my privacy settings

    Hello!

    Is it possible that the account that you're trying to change the settings on could be a child account? If that is the case then you would need to long onto an adult account and add the child account to its family to be able to adjust the settings for the
    child account. Take a look at this support article regarding adding a child account to a family.:

    How to add a child to a family account    . Then also take a look here to learn about adjusting the settings themselves:Xbox One online safety
    and privacy settings for parents and children

    Hope this helps!

    Let us know with a reply.
  3. N4TSU DRAGN33L Win User

    I cant change my privacy settings

    It didnt work. Still happening
  4. XBF Brad A Win User

    I cant change my privacy settings

    Hello N4tsu,

    When you go to privacy settings, change a couple others to block and save and log out. Log back in then go change the ones you need to say allow along with ones you changed to block and see if that helps.

    Thanks,

    Brad
  5. N4TSU DRAGN33L Win User

    I cant change my privacy settings

    This is not a minor account. This is an adult account with no child restrictions
  6. XBF Nestor S Win User

    I cant change my privacy settings

    Hey N4tsu thanks for keeping in touch!

    We are going to need a bit more information on the matter to better assist. Is this a minor account? Let us know so we can best assit!
Thema:

I cant change my privacy settings.

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