i can't change my online safety settings

i'm unsure actually. how could i check?

I've been trying to play online in The Master Chief Collection but I can't access my privacy settings. all the links I find lead to the same Xbox help page and I can't figure out how to do anything.

The first, most obvious question to ask: You aren't on a children's account correct? Or your account wasn't originally signed up while a minor? Just checking as that seems (from what I have observed on the forum) to be the most common reason for inability to access security and privacy settings

Hey there, if you can't afford the name change you could try changing some of your privacy settings so that random people can't send you messages or see your online status.

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Take a look here for how to change and what to change:
support.xbox.com/.../online-safety

Hi Jean,

Thanks for your post. I understand you are experiencing an issue with chatting online due to account privacy & online safety settings. To adjust this, check out this article:

Changing Online Safety & Privacy Settings.

I hope this helps.

Hey, George

When i want to change online safety and privacy settings then pops up https://support.microsoft.com/pl-pl/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings and i can't do
anything with this settings. ANd for feply tehere is no error code just this what i tell i previous message. I can't use paintjobs and auctions in Forza.