I can't change my content restrictions - same error for weeks now

Discus and support I can't change my content restrictions - same error for weeks now in XBoX on Consoles to solve the problem; - Message appears saying "Your content restrictions are in effect, but cannot be changed until we connect to the service"... Discussion in 'XBoX on Consoles' started by MikeFrench_aa, Dec 6, 2016.

  1. MikeFrench_aa
    MikeFrench_aa Guest

    I can't change my content restrictions - same error for weeks now


    - Message appears saying "Your content restrictions are in effect, but cannot be changed until we connect to the service"

    :)
     
    MikeFrench_aa, Dec 6, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Change country region

    You would have to call support. It does take about 6 weeks for them to change it and in that time you can't use your account. You will also lose any content you downloaded that had region restrictions.
     
    Smwutches, Dec 6, 2016
    #2
  3. Logan12004
    Logan12004 Guest
    Got a new xbox1 and now can't play GTA online but I was able to on my xbox360.

    When I try and go on GTA online it says this account does not have permission to acess GTA online. Set up an account for my dad so he could change my content restrictions but we can't get our 2 gamer tags to join the same family
     
    Logan12004, Dec 6, 2016
    #3
  4. MikeFrench_aa
    MikeFrench_aa Guest

    I can't change my content restrictions - same error for weeks now

    Get the following via xbox.com

    Uh oh... that should not have happened.
    It appears you have found a glitch in the system. Please try again later.

    date:

    06/12/2016 21:19:29

    s:

    VmqyAgz0ZaY1YsBeW2MrtICb1HONz4rKIajn6kd0h2s=

    req:

    d790d931-6b3d-431e-8d88-ea4f647a3f5b
     
    MikeFrench_aa, Dec 6, 2016
    #4
  5. MikeFrench_aa Win User

    I can't change my content restrictions - same error for weeks now

    Get the following via xbox.com

    Uh oh... that should not have happened.
    It appears you have found a glitch in the system. Please try again later.

    date:

    06/12/2016 21:19:29

    s:

    VmqyAgz0ZaY1YsBeW2MrtICb1HONz4rKIajn6kd0h2s=

    req:

    d790d931-6b3d-431e-8d88-ea4f647a3f5b
  6. THintz x127x Win User

    Not being able to get family info from Xbox Live. 0x80bd0004

    I'm having the same problem, but when I tried the last step on the YouTube link, all I receive is (under both privacy and content restrictions) "Your privacy settings/content restrictions are in effect, but can't be changed until we connect to the service"
  7. OZARKFOX Win User

    ARK BANING PLAYER'S WITH OUT SEEING IF IT WAS LIE OR TRUCE

    now there triying to cover them seft's You are currently restricted from posting content. This restriction will end on 15 Feb 2016.

    Error code: 2C137/3

    they know there in the rong I have the right to fall hershmen change's right now and desrimnashon for what has happin .
  8. MW_448 Win User

    only family organiser cant remove child account?

    Hi, thank you for your response.

    Thanks for clarifying that you can't remove a child account from a family group

    As for the issue in-game, I get the error message 'You can't play with content created by others, change your account settings to play', I get it, whenever I try to play with public content, in every game, liveries in Forza, online in msfs, unable to access dovetail live in tsw3, and cities skylines along with many other games. I've tried everything in my power to try and remove those restrictions, and my age restrictions have been changed through Microsoft family there are practically no restrictions on my account at this point, fewer restrictions than on my friend's accounts and none of them have ever had this issue, the only difference would be that they aren't in a Microsoft family group.
  9. IRB Win User

    Can’t upload custom gamerpic

    Whenever I try to change my gamerpic to a custom one, it comes up with the same error saying

    “Sorry, we can’t upload the picture right now. Try again in a little while.” But I’ve been trying for a week now? Does anyone have a solution to this problem? I’d love to hear from you. Thanks.

    P.S I’ve been trying to do this using the latest version of Xbox App on my phone.
    I can't upload gamepic please i wan't to change now thanks

    As mentioned, at present you cannot. You will need to wait until they relax the restrictions. No one knows when that will be.
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I can't change my content restrictions - same error for weeks now

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