I can't buy the anything my Xbox gift card from rewards on Xbox marketplace.

What alphanumeric code? I'm trying to buy a gift card with reward points not use a gift card. I can't get a gift card because it won't accept the reward points. I shouldn't need a phone number when I'm purchasing on my console. I can buy games on the store okay using my credit card without messing about with phone numbers and emails.

I've tried buying the gift card on this site on my phone but it won't process the mobile phone number I enter. I've even tried my 2nd mobile.

I have £10 of reward points but xbox won't accept them. Why can't Microsoft just send a gift card code to my email? This isn't an uncommon problem, thousands are experiencing this nonsense.

At this stage, I think I may as well sell my xbox and stick with Nintendo.

I have over 100 games on the shelf. I have only downloaded a few from the marketplace and buy most of my games new, but I rarely pay $60. There are several ways to get free gift cards, microsoft points, and store coupons. I use eRewards, Xbox Live Rewards,
and Bing Rewards. You can find a lot of older games at pawn shops for $5.

They're referring to the Microsoft Rewards program. http://rewards.microsoft.com (There's also an app on the console and you can earn points through the Game Pass app on mobile). Points earned from the program can be redeemed for Xbox gift cards/subscription cards. Once you redeem a gift card, you can use the funds to buy any game in the marketplace.

The thread was locked because it was old and shouldn't have been bumped.

i've got the same problem. definately no probs on my cards, tried 2 cards, REAL cards, not gift or anything. can't buy on xbox, zune, or anything. microsoft is about to lose me as a customer. at least itunes always worked for me.

No, you can't. Microsoft and Google both use different payment methods with regards gift cards so you won't be able to use a Google Play Gift Card to buy anything for Xbox.