I can't buy minecraft java edition for windows.. Error message " we are having trouble...

I bought the Windows 10 version of Minecraft by mistake, but the one I wanted was the java edition.

I saw that anyone who buys minecraft java edition is entitled to minecraft Windows 10. Is the reverse also true? Who buys minecraft windows 10 is entitled to minecraft java edition?

If so, how do I access the java edition version at no additional cost?

Hi,

I mistakenly purchased for my child the minecraft's windows 10 version and I would to know if its possible to change to Minecraft's Java edition version.

thanks very much for helping me.

Windows 10 minecraft and java edition are both two different types of Editions unfortunately you would have to buy the java edition on the minecraft website.

Hello

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We are sorry to hear that you’re having trouble with your Minecraft purchase. Based on research, the Minecraft: Java & Bedrock Edition for PC Deluxe Edition includes both the Java Edition and the Bedrock Edition for PC, as well as the Minecraft Launcher and some additional content. You should be able to switch between games using the unified launcher and cross-play with any current edition of Minecraft.



Before we proceed, we would like to ask few questions about it.

1. What Minecraft launcher are you using?
   
2. Did you use the same account when you buy the license?
   
3. What is the current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
   
4. Do you mind sending a screenshot of the exact error message, minimizing your personal information on it?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

Based on research, if you bought Minecraft Java and Bedrock together but can only play Minecraft for Windows, it may be due to family sharing. If you are playing Minecraft for Windows through family sharing, you may not be able to access Minecraft: Java Edition without buying on this account.

You can also try signing out on Microsoft Store App, Xbox App, as well as Minecraft launcher then sign back in.

Or, try to validate first if the transaction is successful. Please sign in to Microsoft account | Order history and check if you can see the order from there stated as “completed”. Once confirmed sign out on Microsoft Store App, Xbox App, as well as Minecraft launcher then sign back in.

Here are some helpful links for you to check.

• Minecraft: Java & Bedrock Edition for PC Standard Edition
  
• Java & Bedrock Edition for PC is out on June 7 | Minecraft
  

We are looking forward to your response.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community

I bought the Java Edition and migrated it to the Windows 10 Edition, does this not give me a free version of Windows 10 Edition Minecraft, I have to re-buy it?

Hello Fynn202,

Thanks for the update.

Yes, if you once had a Minecraft for Android, you would have the no Buy Now in Minecraft website, that means you have played the Android/iOS version of the game. If you have purchase Minecraft Java and Bedrock Edition (this is package for Windows OS), both Java and Bedrock should show no Buy Now option.

For your concern, there is no free Minecraft Java edition for Android version of Minecraft Bedrock, reason is that Java is only for PC version not mobile. The offer is for the ones with Minecraft Bedrock or Minecraft for Windows license to have a free Minecraft Java edition.

Hope that will clear out the confusion. We hope you will enjoy Minecraft in your mobile.

Stay safe and have a great day!

Regards,