I can't buy minecraft because of an error when i'm trying to pay

Rens Pals · Wednesday at 1:42 AM

Hello, I can't purchase Minecraft because I get an error message when trying to pay. It says: "Contact Microsoft Support, there are issues with processing your payment, and we want to resolve them." It also includes an error code: cRveaoNRNNsHn4V+1iQdkB.0.5

This error appears after I paid the 0.01 cent and proceed to purchase the game. I select my bank, then click "Buy," and the above error appears. I’ve already tried multiple times to buy the game, using different browsers and even waiting a day before trying again.

I hope you can help me!

:)

Smwutches

You'll need to contact support and speak to billing. http://support.xbox.com/contact-us

jwalker55

Elaborate on what you mean by "when you can't buy anything" - which specific issue are you referring to? I'm getting the "Use a different way to pay" error regardless if I try to use the money in my MS account or a card by itself.

spoopyskeleton9

I'm trying to to buy black ops 2 but I can't no matter what account I use. I can't use Paypal to pay either

Allan Barattieri

I'm tired, every time I access the Windows 10 version minecraft, an error occurs, and this error says that I did not buy minecraft, I bought it and for a long time, and whenever I start a new game, happens this problem, even when microsoft ? Because whenever
there has to be these extremes mistakes, I wonder how do I resolve this issue and play my normal game.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly add your card first on Minecraft website through this link: https://www.minecraft.net/en-us/profile/billing...

Once done, you can then go to this link to purchase Minecraft Java Edition: https://www.minecraft.net/en-us/store/minecraft...

If that didn't work, you may need to reach out to Mojang here: https://help.minecraft.net/hc/en-us/requests/new

I can't buy minecraft because of an error when i'm trying to pay