I can't buy minecraft account.

Aryaan Watson · Feb 28, 2022

I have enter all my information correctly, it have send me the authentication code, but when I enter the code, it just show undefined error, order id and request id. I have try to contact at https://help.minecraft.net/ but no respond. Please tell me if you have any idea to fix the problem.

:)

Francia J.

Hi Aryaan, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

In this case, it would be best to reach out to Mojang support since the error is specifically on their end. I got you the link where you can submit a request:

https://help.minecraft.net/hc/en-us/requests/new

tawsif raz

I can't even go on minecraft launcher for it to access the Windows 10 Minecraft Directory because it also says buy now. Its in the same account.

BSL Black

i buy minecraft bedrock but i can't get minecraft java it show me click buy

musaisrailov1

They shouldn't be allowed to let me buy a product which I can't Access. I bought Minecraft with my Microsoft Account. Now it's suddenly connected to XBOX live and I can't access it.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that the transaction is showing up on your end and is stated as "completed", please sign in to https://account.microsoft.com/billing/orders, and once confirmed, sign out on Microsoft Store App as well as Xbox App and then try launching the game again.

By the way, if that still didn't work, can I have the exact message prompt that you're getting?

I can't buy minecraft account.