I cant buy anything

Discus and support I cant buy anything in XBoX on Consoles to solve the problem; when i try to buy something it says PUR-UnknownXboxSubscriptionsError SgwJ57uqagWVgE0V.0.7 8c846a45-a7a9-4b59-94ac-d3d0863a369f Discussion in 'XBoX on Consoles' started by MrYoda89, Oct 24, 2016.

  1. MrYoda89
    MrYoda89 Guest

    I cant buy anything


    when i try to buy something it says

    PUR-UnknownXboxSubscriptionsError

    SgwJ57uqagWVgE0V.0.7

    :)
     
    MrYoda89, Oct 24, 2016
    #1
  2. I cant buy anything

    I cant buy apss or games because is a childish account but I dont remember anything about the adult account to remove the way I want to buy. I have the gamertag but I cant log in that account
     
    BoweryManager03, Oct 24, 2016
    #2
  3. ngocphi
    ngocphi Guest
    i cant buy anything

    Ya get a real credit card

    Two things you should know first it costs you more to keep an gift card then it is to use it once

    Your best option for goto Walmart or your local shop and buy and use it up

    On 50 dollar gift card it tends to use 10 bucks at least in first purchase in the first month this includes maintaince monthly fees and activation etc

    They only have a 20 % chance of working on any online service they work better on physical stores

    You need to turn on online transactions and reoccurring purchases and add billing information to the card and hope for the best

    It's like playing Russian roulette with your wallet
     
    ngocphi, Oct 24, 2016
    #3
  4. ngocphi Win User

    i cant buy anything

    Ya get a real credit card

    Two things you should know first it costs you more to keep an gift card then it is to use it once

    Your best option for goto Walmart or your local shop and buy and use it up

    On 50 dollar gift card it tends to use 10 bucks at least in first purchase in the first month this includes maintaince monthly fees and activation etc

    They only have a 20 % chance of working on any online service they work better on physical stores

    You need to turn on online transactions and reoccurring purchases and add billing information to the card and hope for the best

    It's like playing Russian roulette with your wallet
  5. Rodrigo Oliver Win User

    I CANT BUY ANYTHING

    Hi Duc, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, check your transaction history and make sure it was completed.

    Sign in to account.microsoft.com.

    Select Payment & billing > Order history.

    In this situation, the best course of action is to contact Support.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Unable to complete a purchase"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and payment updates" > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    [​IMG]

    I hope this helps.
  6. WhereAreYouGuys Win User

    cant buy anything

    I am getting this error, from CST timezone..

    It appears you've found a glitch in the system.
    [table][tr][td]date:[/td][td]5/15/2015 6:34:25 AM[/td][/tr][tr][td]s:[/td][td]fnoGopO2Dp7T19HGkiQAQjQDaAOuJGRrPP4nxiB8WNg=[/td][/tr][tr][td]req:[/td][td]edb99178-371f-4848-864b-cc000854a195[/td][/tr][/table]
  7. onyxishere Win User

    Cant buy anything

    Ok, just for future reference currency cards purchased can only be used in the region they were purchased in. For example, if you purchase the card from the US your account must be set to US in order to use the amount.

    Now, if you are trying to purchase items from the website you will not be able to use the currency on the account. You can only use it from the console. But be aware that some items are region locked and you may not be able to download them once purchased.

    Finally, please remember that you will not be able to change your account back to your region for 90 days.
  8. Misses Quinzel Win User

    Cant buy anything

    Hey RYROCKS17! It looks like you are currently in the preview program. There are a few known purchasing issues in the preview program so I would suggest making a new post in
    Update Preview Forums to get the best support possible.
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I cant buy anything

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