I can't buy any 360 games from the store

APOllO Kristof · Nov 3, 2016

Can anyone help me? I'd really like to play fallout new vegas and red dead redemption but I can't buy them. In the store there is a button it says show price. I click on it the price shows up (surprise) and then I click on the continue button and then
some random error code shows up ( I think it is an error code, I can't read it because it disappears less than a second)

:)

ivanitskyy · Nov 3, 2016

Games are "Bundle Only"

I want to buy a game for XO from BC list (beyond good n evil in this case). I can't buy games from Xbox 360 store because of that I can't add a credit card (my account is US but im from Russia), but I can buy 360 games from XO store but they are "Bundle
Only". So, how can I buy them?

Miss Ghidorah · Nov 3, 2016

I can't buy games in the store

Hey there dmurillo!

Are you still experiencing this issue? If so, let's have you check out this troubleshooting article detailing

Xbox One error message for connection errors.

Please go through the steps and let us know if any of that resolves your issue! Please let us know if you're still unable to connect to the store.

Mister Mascot · Nov 3, 2016

Hey there APOllO Kristof,

Sorry to hear about the purchasing problems. Are you perhaps on a child account? That could be the cause of the issue. Are you able to obtain the games on xbox.com or on an Xbox 360 console? If you can, please try to get the error code and error message.
That will greatly help us out.

Thanks!

Mister Mascot

Hey there APOllO Kristof,

Sorry to hear about the purchasing problems. Are you perhaps on a child account? That could be the cause of the issue. Are you able to obtain the games on xbox.com or on an Xbox 360 console? If you can, please try to get the error code and error message.
That will greatly help us out.

Thanks!

Daft Badger

Yes,a 360 game will still play or install on a 360 without any issues.

It was only the xbox 360 store that was closed so you can't buy any digital content on the 360 now.

سيرجيو塞尔�

I want this game from 360 in my Xbox One! you can buy it on the store but I can't play on One

Thanks!

PLZZZZ BRUNG THIS BACK

OscarBL11

The 360 store and the One store are set up differently. Due to restrictions on child accounts for the 360 store that can't be adjusted on the One, you can't download backwards compatible games. You can get them through a 360 console.

Can i then buy the 360 disc for the game and then put it in my xbox one and it will work?

Elvis The Rat

When I made the account I was a child. How do I change it to an adults account then?

I can't buy any 360 games from the store