I can't add myself as a friend on my Child's account. "Sorry we can't save your changes...

Discus and support I can't add myself as a friend on my Child's account. "Sorry we can't save your changes... in XBoX Rewards & Social to solve the problem; Hello, I am the primary organizer in my Family account and my child is a member under it. I have set his settings to be able to play multiplayer and... Discussion in 'XBoX Rewards & Social' started by Lumberjack Chase, Jul 27, 2023.

  1. Lumberjack Chase
    Lumberjack Chase Guest

    I can't add myself as a friend on my Child's account. "Sorry we can't save your changes...


    Hello,

    I am the primary organizer in my Family account and my child is a member under it. I have set his settings to be able to play multiplayer and set restrictions to age 6.

    I am adding my Xbox profile as a friend on his account and I found myself just fine. Only when I choose to Friend or Favorite and submit I get the error message: "Sorry we can't save your changes right now. Try again in a while"

    He has no other Friends added yet. Not sure why this doesn't work. I would prefer not to give him a full blown account if the restriction here is the age profile. Just wanted to play some Minecraft with my kid.

    Any help would be amazing. Thank you!

    :)
     
    Lumberjack Chase, Jul 27, 2023
    #1
  2. Ben4724 Win User

    I can't add myself as a friend on my Child's account. "Sorry we can't save your changes right now. Try again in a while"

    Glad you were able to speak with them. Happy that it works for you and thanks for sharing it here in the community. It would help fellow gamers who might experience this.

    Have a nice day and enjoy gaming!
  3. Lumberjack Chase Win User

    I can't add myself as a friend on my Child's account. "Sorry we can't save your changes right now. Try again in a while"

    Looks like it's not working still. Same error message from his account when trying to add my user name as a Friend for him.
  4. Ben4724 Win User

    I can't add myself as a friend on my Child's account. "Sorry we can't save your changes right now. Try again in a while"

    You're welcome! It seems to be working on my end now and I can save changes. Hope it works for you too!
  5. Ben4724 Win User

    I can't add myself as a friend on my Child's account. "Sorry we can't save your changes right now. Try again in a while"

    Sorry to hear about that! Mine suddenly started working, just to confirm were you able to access the privacy & online safety settings page on the Xbox website? If you were able to allow it already but same issue persist, I suggest to restart the game and give it at least 24 hours for the changes to fully reflect on his account.
  6. Lumberjack Chase Win User

    I can't add myself as a friend on my Child's account. "Sorry we can't save your changes right now. Try again in a while"

    Thanks for the update! I will keep at it then. Will update here soon.
Thema:

I can't add myself as a friend on my Child's account. "Sorry we can't save your changes...

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