I can't active an xbox gift card that says contact the merchant.

Please don't revive dead threads. Try to find a newer and more relevant thread. Thanks!

Hello Jake,

We understand that a code you are attempting to use does not allow entry based on the error of getting in contact with the merchant.

Our suggestion is to follow our How to redeem an Xbox prepaid code article.

After attempting everything within the suggested article, attempt to request a callback with our
Customer Support Team for further investigation into the code.

Try this and let us know if this works.

Best wishes!

i buyed a far cry 5 code from eneba.com but it doėsnt working. what i supose to do ://?

Hi

As the message says, you must contact the reseller of that code, Eneba.com

As this is an old thread, you'll want to create a new thread detailing your issue for proper assistance.

You would need to try contacting support to see if there is anything they can do. http://support.xbox.com/contact-us