I can't activate my Xbox 360 Live Gold Account

Dear Xbox Supoort Team,

I wanted to activate my Xbox Live Gold for the first time, but I am not able. Either per Xbox, nor per Computer. Console and PC says there is a problem and I should contact you. Could you plese tell me, why I cant use my Xbox Live Gold Code?

I got a Error Code, which maybe could help you: Xbos-0x801613C97f265f5c-992d-4bb6-a1e8-fa314a2e280b

Best regards

Kevin Koerfer

:)

 

Xbox Live Gold erro

Xbox Live Gold Erro 80182300. I can not activate my Live Gold on Xbox 360.

 

Accounts ?

I just did this today with my offline partners profile which was on my own Gold account (360 )

You need to use a 24hr, 2 day, 7day pass and create an xbox live account for each of them, then port them across

 

Here's the info i found on the support page:



Error code 801613c9 occurs when you try to redeem a prepaid code on Xbox Live
Overview

If you see error code 801613c9 when you try to redeem a prepaid code on Xbox Live, that prepaid code has already been redeemed.

Read this page to learn about error 801613c9 and what you can do about it.

On this page

Topics

Error code and message

Problem

Solutions

Error code and message

Error code 801613c9 contains the following message:

Sorry, there's a problem with the Xbox service. Try again later. Status code: 801613c9

Problem

If you get this message and error code, it means that the prepaid code that you’re trying to redeem on Xbox Live has already been redeemed. A problem with your connection to Xbox Live may have prevented you from receiving confirmation when you initially
redeemed the code.

Solutions

To confirm that your prepaid code was successfully redeemed, try the following solution.

Solution 1: Check your connectivity to Xbox Live and confirm that your prepaid code was successfully redeemed

First, check your connectivity to Xbox Live. Here’s how:

1. On your controller, press the Guide button, go to Settings, and then select
   System Settings.
2. Select Network Settings.
3. Select Wired Network (or your wireless network name, if you are prompted to do so).
   
4. Select Test Xbox Live Connection.

Next, confirm that your prepaid code was successfully redeemed on your Xbox Live profile. Here’s how:

1. On your console, sign in to Xbox Live using the gamertag that you used when you originally purchased the content.
   
2. Go to Settings and select Account.

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1. 1. Go to Settings and select System.
   2. Select Storage.
   3. Select All Devices.
   4. Select Gamer Profiles.
   5. Select the Xbox Live profile that you want to delete.
   6. Select Delete, and then select Delete Profile Only. This deletes the profile but leaves saved games and achievements.
      

1. 1. Press the Guide button on your controller.
   2. Select Download Profile.
   3. Enter the Microsoft account information that’s associated with your Xbox Live profile. If you don’t know your Microsoft account or password, see Questions about a Microsoft account or gamertag.
      Note If your account is an Xbox Live child account, the parent’s Microsoft account is required to download the profile.
      
   4. Select the storage device for your profile (for example, Hard Drive).
   5. Your profile will begin downloading. When the download is complete, you can choose whether or not to require your Microsoft account password to sign in to your profile.
      Remember Password option
      

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If you still experience the problem, try the next solution.

Solution 2: Contact support

If you’re still experiencing the problem, contact Xbox Support.

 

My wifi always has at most two bars and it doesn't work, is this the problem? I can still connect but I have poor wifi connection from the router to my room

 

Hey there snip3zMW3giggty!

To better cater to your needs, please create a new thread indicating the issue you may be experiencing with as much detail as possible, as well as, any troubleshooting steps you may have already tried.

Thanks!