I can't activate minecraft on my new pc

Is there any way to find out what account the game is linked to then because i cant think of any other accounts i would have used if i knew what account the game was on i could at least get access to my game that way

If it was redeemed on another account then you would need to sign in with the account that redeemed the code.

Any content you claim or purchase will be linked to your account not the device you play on at the time.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Opsidown, had you ever migrated minecraft accounts before buying the new PC?

After you bought the new computer, did you install the Minecraft launcher and put the same account that was on the old computer?

I'll be waiting for your reply

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Charis

Please try this:

First uninstall actual minecraft launcher.

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and install minecraft launcher

Let me know how it goes, I'll be waiting for your reply

Thank you for your response, unfortunately I am met with the same error pop-up.

Is it potentially a problem my old laptop was signed in to the same Microsoft account?

UPDATE: I found a solution by going into my microsoft account and unlinking my old laptop from the devices section, and then repeating the steps you gave me. I hope this can help someone else!