I can't access the quick/snap window at all after the the Jan. 19th update

Discus and support I can't access the quick/snap window at all after the the Jan. 19th update in XBoX on Consoles to solve the problem; So, I installed the latest update, and the entire update process went fine. But, after the reboot, I can no longer access the quick\snap menu. When I... Discussion in 'XBoX on Consoles' started by Bully53, Jan 20, 2016.

  1. Bully53
    Bully53 Guest

    I can't access the quick/snap window at all after the the Jan. 19th update


    So, I installed the latest update, and the entire update process went fine. But, after the reboot, I can no longer access the quick\snap menu. When I press left on the controller from the home screen, the xbox freezes for a couple of seconds like it's trying
    to bring up the menu, but then it just kicks me back to the main active window. This means I can't access friends, messages,settings, notifications, and more easily, if at all. I've tried restarting and a hard reboot with no luck. any ideas?

    :)
     
    Bully53, Jan 20, 2016
    #1
  2. fantavet
    fantavet Guest
    Swap snapped app and full screen app capable or no?

    I tried this yesterday and found out the same thing. "Xbox Switch" really means you can control the app in the main window or the snap window. NOT switch to full screen. You can make the Snap window full screen but you lose the big screen app. If any thing
    I request the snap window bigger. IE is almost useless in the snap window size.
     
    fantavet, Jan 20, 2016
    #2
  3. Halo: Nightfall will not download

    Jan. 19th 2015....not working
     
    MarcrooselerSylla, Jan 20, 2016
    #3
  4. Infidel NFSE
    Infidel NFSE Guest

    I can't access the quick/snap window at all after the the Jan. 19th update

    Same problems here this needs fixing ASAP
     
    Infidel NFSE, Jan 20, 2016
    #4
  5. Hi,

    If you've just taken the update, you must be in the preview programme?

    You should really post any issues your experiencing in the preview forums so the right team can pick it up and help you.

    forums.xbox.com/.../default.aspx

    It would also be an idea to submit feedback via the console to help them find the problem.

    Mythreign
     
    ColinNeighbour, Jan 20, 2016
    #5
  6. Infidel NFSE
    Infidel NFSE Guest
    Feedback app is also playing up
     
    Infidel NFSE, Jan 20, 2016
    #6
  7. Bully53
    Bully53 Guest
    Yeah, I realized too late that I posted in the wrong section, sorry. Just so infidel knows, I moved all my games and apps to an external, and factory reset the console to fix it. It not only reset with latest update, but now everything works fine.
     
    Bully53, Jan 20, 2016
    #7
  8. I can't access the quick/snap window at all after the the Jan. 19th update

    I was going to do this but i cant move my games to my external hard drive as its not showing the option to move a 40 + gig game to extrenal and yes it is working as i have about 20 other games on the external and atill have 60 % space left .
     
    Stavros Flatery, Jan 20, 2016
    #8
  9. My is broke to where's the patch Xbox I'm sick of my Xbox there is something. Always wrong
     
    Relloh-011ACC9B-1F95-42DF-AB5E-C47F8C04DEE2, Jan 20, 2016
    #9
  10. BigTnPapa
    BigTnPapa Guest
    My one has the same stinking problem
     
    BigTnPapa, Jan 20, 2016
    #10
  11. same problem as the other posters
     
    BUBBAMONSTER666, Jan 20, 2016
    #11
  12. so the only solution is to factory restart do i lose all me games
     
    TATSER HAYDEN82, Jan 20, 2016
    #12
  13. NzLPR3DAT0R
    NzLPR3DAT0R Guest

    I can't access the quick/snap window at all after the the Jan. 19th update

    Yes I'm not the only one! Same problems as Me. I also can't join party's, or use the double tap on the xbox controller
     
    NzLPR3DAT0R, Jan 21, 2016
    #13
  14. Accessibility issues

    Other users on a console with the high-contrast setting enabled can’t display their color or preferred background

    High contrast is an Xbox One console-wide setting that prevents users from customizing some visual elements of their experience. This can be confusing for people who did not enable this feature themselves but are on a console shared by multiple users.

    Solution: Turn off high contrast

    Scroll left from Home to open the guide.

    Note Double-tapping the Xbox button will open the guide from any other screen on the console.Select Settings.Select All Settings.Scroll down to Ease of Access, and then select High contrast.Turn the option off.

    High-contrast setting is not applying to the background of the guide

    Following a system update, the high-contrast setting may not apply properly to the guide
     
    MasterBlaster J, Jan 21, 2016
    #14
  15. Turn off High Contrast! It worked for me. I used kinetic to voice command my console to "Xbox Go to Settings"
     
    MasterBlaster J, Jan 21, 2016
    #15
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I can't access the quick/snap window at all after the the Jan. 19th update

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