I can’t access my Xbox account settings

Mrbadman223 · Dec 4, 2020

I am a ps4 player and i have recently been trying to play in a realm a friend of mine bought. However, when i try to accept the invite, it tells me that i cannot join a realm bc of “the way my microsoft account is set up.” I have no idea what that means
as it is too general. So i try to go to the help page and all it says is how to fix this problem on xbox. So i tried to fix it myself. I thought that it was probably some kind of privacy and online setting. So i got on my microsoft account and clicked “go
to my xbox account.” Then it immediately redirects me to the xbox support page titled something like family and online privacy. And on that page is a button that says privacy and online settings. Well, when i click that button, it reloads the page i am on
as if i am already on the privacy settings page. I do not know what to do. All i need to do is access my settings.

:)

FunMorganista78

I have Minecraft on my iPad. When I go to the servers section it tells me I have to enter my Xbox account. So I put it in, then it tells me I can’t access it cause I have to change my privacy and online safety settings. Only problem is i can’t find it.

Flame555

How to change the xbox setting if the my microsoft account show that I’m not an adult yet? I can’t change any setting on xbox settings. Also, I really want to play minecraft dungeons with my friend, but I can’t fix this problem, because I can’t change
the setting on xbox.

(#Nathan)

I’m having the same issue where I can’t leave. I can’t change my Xbox settings or even access the page on search browsers because it says I’m in a family group yet I didn’t join one and no-one is added to mine. My age on my account is correctly 21, but it still forces the family group restrictions with no way to stop them. I can’t even look at my Xbox profile anymore!

TomaToMcNuggets

To my knowledge you can’t transfer purchases between accounts, although if you can still access your other accounts i’d have they signed into your xbox and set them as you “home xbox” in the personalisation tab of settings.

That way you can access games or other downloadable content without having to use them or be signed into them should i say.

Denny1 BO

Hi, I keep getting directed to support.Xbox.com

I just can’t seem to access account settings to change multiplayer and clubs?

Thanks

I can’t access my Xbox account settings

I can’t access my Xbox account settings

unable to change privacy and online safety settings

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