I can't access my security settings to change my email alias!

Discus and support I can't access my security settings to change my email alias! in XBoX Accessibility to solve the problem; My Microsoft account t was hacked and my email alias was changed but when I try to access security settings it asks for a pin that I don't have access... Discussion in 'XBoX Accessibility' started by Dylan Fagan, Feb 19, 2025 at 1:32 AM.

  1. Dylan Fagan
    Dylan Fagan Guest

    I can't access my security settings to change my email alias!


    My Microsoft account t was hacked and my email alias was changed but when I try to access security settings it asks for a pin that I don't have access to I already tried to reset it and wait the 30 days but it was canceled by the hacker please help!

    :)
     
  2. StarKi113R13 Win User

    Xbox One Changing you're Email address to another

    The best way is to change the email that use by going to account.live.com like MaximumExtreme said, but there is a little more tips you should follow. Once your signed in, left hand side you see an options that says "alias". To access this section, you have
    to send you self a security code to access that information. After that, add a new alias (email address that you've never used for Microsoft before and that you can access), then verify the email, then make it the primary alias. The website will tell you
    if it can't use the email address you'd prefer.
  3. Ronnieee Win User

    how do i transfer data over from 1 email to another

    Actually, that can only be possible if you still have access to the primary email because it will need to be verified first before you can change the alias. So if you still have access to the primary email, you can always change that to a different alias but if not, you cannot change that anymore and rely on your security proofs for recovery access.
  4. x24hrs2livex Win User

    Problems with my microsoft account! plz help!

    What I did when I lost access to my email was go to
    account.live.com/summarypage.aspx
    and login with my information and then add an alias to my account. Set your new alias as your primary alias and that will work tue same as changing your email address. I do believe it takes 30 days for the switch over but
    during that time you will be able to use your new email to login
  5. VegetativeState Win User

    Changing my Alias

    I want to add an alias to my account but I cannot because I have a this warning: "For security reasons, you need to verify your primary alias before you can add another alias." How can I add an alias if I cannot verify my primary address? I no longer have
    access to my primary email address as it no longer exists.
  6. Marvin with question Win User

    Account alias changed by hacker

    Yes i've already requested to change my security information in 30 days, but i see that theres an option that lets me cancel the request. Could the hacker use this as an advantage to regain access to my account since he could just cancel the request and then change my password?

    Also, I am being blocked from changing the primary alias since it requires access to an unknown email address.

    I want to know is there anyway to make this security info reset obsolete and impossible to cancel

    Thanks
Thema:

I can't access my security settings to change my email alias!

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