I can't access content bought from the eshop

Hello Spence R, my name is Zahir

You are correct, it could be a server issue and restarting the game or the xbox it should reflect. According to the Blizzard support website, the delay in showing your latest coin purchases or earned credits takes between 24 hours to 72 hours. Usually, the coins will show up on their own after 24 hours.

Overwatch Coins purchased on Battle.net, Xbox, and PlayStation will be shared across all three platforms, meaning any Overwatch Coins you purchase on one of these platforms can be used on all of them. Overwatch Coins redeemed and/or purchased on Battle.net, Xbox, and PlayStation will not be accessible on Nintendo's eShop. Overwatch Coins redeemed and/or purchased on Nintendo's eShop can only be used for in-game purchases on Nintendo eShop.

You can view your Overwatch Coins total in the Battle.net Desktop App, or through Battle.net Account Management. Note that Overwatch Coins purchased on Nintendo's eShop will not be displayed in your Overwatch Coins total, however any Overwatch Coins earned through game play on Nintendo Switch will be displayed.

Content from in-game purchases made with Overwatch Coins on any platform will be accessible across linked accounts on all platforms (Battle.net, Xbox, PlayStation, and Nintendo). Overwatch Coins earned in-game will also be accessible across linked accounts on all platforms (Battle.net, Xbox, PlayStation, and Nintendo).

If you are still having this issue please contact blizzard below link

https://us.battle.net/support/en/article/319162

Thank you

Hey m00n

Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about transferring in-game content bought under your Nintendo ID account to your Microsoft Account.

There is no way to transfer any in-game content purchased in Minecraft to a separate account. Once the content is bought, it is locked under that account.

Since you purchased via the Nintendo eShop, you will have to contact
Nintendo support about the content that was purchased accidentally on your account.

I'm sorry about any confusion or turmoil this might have caused.

Hello, thanks for you help but the problem is that im from Colombia and the eshop doesnt have minecraft :/

Hello, Paul!

All content bought with the main account (yours, since it's your home xbox) will work for every user on the same console. The content that your kids bought under their account will only work if they are logged into these accounts. For example, one of your
kids bought Minecraft with his account that isn't the home xbox, so in order to access the game he must be logged in but any other account won't be able to play it.

So every content bought under accounts that aren't the main account on that xbox can't access it.

I hope it helps,

Felipe.

In short, you don't.

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DLC is always tied to the account which bought it, in this case your own. You can't transfer the content to your son's profile.

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However if the content was first downloaded on his console then he'll still be able to access it.