I Can't Access Anything on My Xbox One

it is a internal one,

i can still use my hdd, i can access my pictures, documents and other stuff,

Steam, Origin, GoG, Epic, everything works and can access the data,

Only the Xbox App can't access anything.

Hey there Harlem!

Sorry to hear that you're experiencing issues trying to use your console.

I split your reply off of the thread it was on as we want to make sure that your issue get's the appropriate attention it needs to get hopefully resolved.

I looked up your code on our
Error Status Code Search and this normally happens when your console has a problem hooking up to your network.

If the steps in the link or in our search don't work, I would suggest going to
Settings> Network> Network Settings> Test Network Connection and let us know if you see any error when you do.

When you get a chance, try those steps outlined and let us know if that helped or of any errors you run into.

Thanks for reading!

Hi there

Your probably going to have to factory reset the console. When you factory reset click the option to keep games and apps so you don't have to reinstall all of them after it has reset

That is the problem even on my laptop I can't access "My Account". Works on my xbox but I can't change anything, and as of today the auto renewal is turned off - which is good - but it hasn't changed anything. My gold account is up in April and I have
been trying to add a 3 month subscription, but the code isn't working. The problem is with my xbox.com access, not my actual xbox access, if that makes sense.

You need to reset the Microsoft Store. It has gotten out-of-sync.

Right click on the Windows and select Command Prompt (Admin)

Type in the window

wsreset and press enter

Go have a snack. It will take a bit. You should be good-to-go after that. Let us know either way please!