i cannot sign to my microsoft account which has gamepass on it

Discus and support i cannot sign to my microsoft account which has gamepass on it in XBoX Accessibility to solve the problem; when trying to sign on the web it says the email cannot be recognize and if try to sign in the microsoft store it does not sent veify email or anything... Discussion in 'XBoX Accessibility' started by shikhar_2, Jan 27, 2025 at 8:43 PM.

  1. shikhar_2
    shikhar_2 Guest

    i cannot sign to my microsoft account which has gamepass on it


    when trying to sign on the web it says the email cannot be recognize and if try to sign in the microsoft store it does not sent veify email or anything i cannot sign in to my account and to get cutomer support for not able to sign to account i need to sign to rach them really if i didn't had a problem why would i need to reach to customer support.

    I had to make an new outlook account just to reach to the customer support which i still unable to get.

    :)
     
  2. buttonmasher(2) Win User

    Can't click anything in the Gamepass App for PC

    Hello this has been happening to me for a while now I couldn't click the game tiles or anything for that matter on gamepass for pc, clicking wouldn't do anything. I wondered if it was something to do with my microsoft account as my profile photo was not showing for gamepass even though I was signed in and I also changed my password which may have caused a problem. So I have just fixed it on my pc so I hope this can help someone. This is what I did. I couldn't click anything in the gamepass pc app but I wanted to sign out to try to clear error, so I signed out of my account at the top right of the microsoft store app, then I clicked the windows start button and signed out of windows. Signed back into windows, went to windows settings, accounts, manage my microsoft account, signed out of my microsoft account at the top right, then signed out of windows again. Signed back into windows, then I think gamepass had message that I was not signed onto ms store. so clicked that and signed back into ms store and ms account and gamepass pc is working now.
  3. AngieR P Win User

    Change email

    Hi my son signed up with my old yahoo email there is no microsoft email hence why i cannot sign into his account. Cannot log into his account as it isnt a microsoft account. Very confused as to how it has been set up in the first place
  4. StephenWimsey Win User

    JSON String Error

    Hello,

    I can log in to all microsoft websites. im logged in using my live account to post about the error.

    The account is fully active on my console also.

    I can launch a game, and immediately it allows me to sign in as my gamertag, however, i cannot sign in to any Xbox App, including Gamepass on the PC or the console companion.
  5. TheH8er Win User

    Can't change Xbox Account on PC xbox app

    I cant find an xbox companion app on my PC to sign out of do you mean the phone app? I cannot sign into the xbox with another account. It just keep automatically signing me into my account. I want to sign to xbox with my sons account so he can share my gamepass/games?
  6. HP_533 Win User

    Prihlaseni na xboxlive po zmene e-mailu[translation-On Xbox Live after changing email ]

    Hi, thank you. Actually I have not changed the security information, I have changed only the e-mail in my microsoft account. The info has changed in my profile on console, but when i want to sign in on xbox.com or gamepass app, it says that i do not have
    an xbox profile, that I have to create a new gamertag.. it looks like there is no xbox account associated to my microsoft accpunt which is not true. Will it change? Thank you very much
Thema:

i cannot sign to my microsoft account which has gamepass on it

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