I cannot sign into my microsoft email

Discus and support I cannot sign into my microsoft email in XBoX on Consoles to solve the problem; First time Xbox One owner. I have been struggling with trying to sign in using my Xbox, I can easily sign in with my IPhone, Laptop, and Desktop, but I... Discussion in 'XBoX on Consoles' started by PreppieScroll79, Dec 25, 2014.

  1. PreppieScroll79
    PreppieScroll79 Guest

    I cannot sign into my microsoft email


    First time Xbox One owner. I have been struggling with trying to sign in using my Xbox, I can easily sign in with my IPhone, Laptop, and Desktop, but I can't log in using my Xbox

    :)
     
    PreppieScroll79, Dec 25, 2014
    #1
  2. MonicaSalazar
    MonicaSalazar Guest
    I cannot sign into my microsoft email

    hello,

    Sorry to hear you are having this issue, what you can do in this situation go to
    Recover your account and fill out as much info as you can to the point where it will tell you "We will send you an email in 24hrs...etc" if you provided enough information then you will get
    a link to reset your password, if not then you will get and email that says "Im sorry you did not provide enough info to recover your account..." if you get this email then call phone support at 1-800-4MYXBOX and give them you email or gamer tag so they can
    look up the account. Tell them you already filled out the ACSR form and the last step is to do an escalation. After this it will be about 3 or 4 days but you will definitely get a reset link to your email (the one you provided to recover your account).

    Don't worry it is possible to recover account I cannot sign into my microsoft email :)
     
    MonicaSalazar, Dec 25, 2014
    #2
  3. HurtfulToe0
    HurtfulToe0 Guest
    I cannot sign into my microsoft email

    This is my other account not my real account(AlphaWolfKiara). I can no longer sign into that email because the yahoo email that I used for the account no longer lets me in either. This has caused me many problems. I have already contacted yahoo about this
    and waiting for a response. Whenever I try to get on my account on the xbox it says to sign in with my microsoft email+ pass. I do so then it won't let me in I know I put in all the correct info and yet I still can't sign in. Can anyone help me with this?
     
    HurtfulToe0, Dec 25, 2014
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    I cannot sign into my microsoft email

    Hey there, PreppieScroll79! I'm very sorry to see that you are having issues with signing in! I've gone ahead and split you from the thread you originally posted in, and moved you to the correct forum.

    We were experiencing some service interruptions last night that may have been affected your ability to sign in. These have been since resolved. If you are still unable to sign in, please post back with any error codes you are receiving so that our community
    may help you out. I cannot sign into my microsoft email :)

    Welcome to the family, and hopefully we've got you all signed in now. I cannot sign into my microsoft email :D
     
    Misses Quinzel, Dec 26, 2014
    #4
  5. Misses Quinzel Win User

    I cannot sign into my microsoft email

    Hey there, PreppieScroll79! I'm very sorry to see that you are having issues with signing in! I've gone ahead and split you from the thread you originally posted in, and moved you to the correct forum.

    We were experiencing some service interruptions last night that may have been affected your ability to sign in. These have been since resolved. If you are still unable to sign in, please post back with any error codes you are receiving so that our community
    may help you out. :)

    Welcome to the family, and hopefully we've got you all signed in now. :D
  6. MonicaSalazar Win User

    I cannot sign into my microsoft email

    hello,

    Sorry to hear you are having this issue, what you can do in this situation go to
    https://account.live.com/acsr and fill out as much info as you can to the point where it will tell you "We will send you an email in 24hrs...etc" if you provided enough information then you will get
    a link to reset your password, if not then you will get and email that says "Im sorry you did not provide enough info to recover your account..." if you get this email then call phone support at 1-800-4MYXBOX and give them you email or gamer tag so they can
    look up the account. Tell them you already filled out the ACSR form and the last step is to do an escalation. After this it will be about 3 or 4 days but you will definitely get a reset link to your email (the one you provided to recover your account).

    Don't worry it is possible to recover account :)
  7. AngieR P Win User

    Change email

    Hi my son signed up with my old yahoo email there is no microsoft email hence why i cannot sign into his account. Cannot log into his account as it isnt a microsoft account. Very confused as to how it has been set up in the first place
  8. bowski477 Win User

    Account Question

  9. DrifterX22 Win User

    Transferring an Xbox live account to a different Microsoft account without deleting either of them

    You can change and update the email address. If an email has been used on an account you cannot transfer to it.

    change email address
Thema:

I cannot sign into my microsoft email

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