i cannot send messages to people

Discus and support i cannot send messages to people in XBoX on Consoles to solve the problem; when i try to semd a message to people it says you are not allowed to send messages to this group. How do i solve this ?... Discussion in 'XBoX on Consoles' started by Laurenhannahx41, Dec 22, 2016.

  1. i cannot send messages to people


    when i try to semd a message to people it says you are not allowed to send messages to this group. How do i solve this ?

    :)
     
    Laurenhannahx41, Dec 22, 2016
    #1
  2. i cannot send messages

     
    WaharoaSouljah, Dec 22, 2016
    #2
  3. I cannot send messages

    i cannot send messages to people [​IMG]

    This is a picture of my Rep in case this is needed. I'm not sure when my account lost the ability to send messages, but I do know it's been like this for at least 2 weeks. There seems to be no cause, is there something that can be done?
     
    Commander Akio, Dec 22, 2016
    #3
  4. WaharoaSouljah Win User

    i cannot send messages

    i have the same problem it all starterd 2 months ago before the latest update. when i had the xbox one prewiew program i tryd everything then i deleted the xbox one preview program then it started working again then the **** update with the xbox clubs
    and **** came out and the problem started again. i strongly believe its a software problem with this update. i am simply out of options customer sopport cant do anything about anything . today the same update came out on android devices for the xbox
    app and no i cant even use the xbox app to send messsages to freinds . the same update with the clubs its the same **** update ther is no question about it. me and you share the same struggle . My patience is running low i dont know what to do should i
    contact the FCC and report microsoft for failing to provide me with a service wich i payd for, i boughtthe xbox and i bought the xbox live gold service 12 month card i should have access to all the features they promise. please spread the word about the
    latest buggd update


    my in game chat thats fine like on rocket league the in game chat is fine i can communicate thats fine my party chat is fine that works i can chat BUT if hit left on the d pad on the homescreen and click a friend scroll down to send message create a message
    send message now its here is where i get really annoyed its saying message failed to send now it redirects u too support site alrite support site redirects u to your in game microsoft email account wich is linked to your xbox one account so here u it saya
    u have to check yr security settings make the relevant changes and on your xbox restart it agen ive done this many times IT DOESNT FIX IT the technical support operator redirects u here right and its annoying rather then get a moderator u get other people
    with the same problem its not right as it stands i feel abandoned and tech support operator are unsure i cannot give postive feedback until its fixed so the question IS WHAT DO WE DO lol its so annoying i cant believe i woke up to this non sence a week ago
    and it still annoys me now it will for the duration of the time that the xbox sits on my t.v stand i so love playing tho it be more loved if i got to p.m friends without having to join a party i kinda regret buying this now given my brother has a PS4 and has
    had no problems at all and xbox has had alot of hikups

    e
  5. WaharoaSouljah Win User

    i cannot send messages

    i have the same problem it all starterd 2 months ago before the latest update. when i had the xbox one prewiew program i tryd everything then i deleted the xbox one preview program then it started working again then the **** update with the xbox clubs
    and **** came out and the problem started again. i strongly believe its a software problem with this update. i am simply out of options customer sopport cant do anything about anything . today the same update came out on android devices for the xbox
    app and no i cant even use the xbox app to send messsages to freinds . the same update with the clubs its the same **** update ther is no question about it. me and you share the same struggle . My patience is running low i dont know what to do should i
    contact the FCC and report microsoft for failing to provide me with a service wich i payd for, i boughtthe xbox and i bought the xbox live gold service 12 month card i should have access to all the features they promise. please spread the word about the
    latest buggd update


    2
  6. ps4fan030 Win User

    i cannot send messages

    i have the same problem it all starterd 2 months ago before the latest update. when i had the xbox one prewiew program i tryd everything then i deleted the xbox one preview program then it started working again then the **** update with the xbox clubs
    and **** came out and the problem started again. i strongly believe its a software problem with this update. i am simply out of options customer sopport cant do anything about anything . today the same update came out on android devices for the xbox
    app and no i cant even use the xbox app to send messsages to freinds . the same update with the clubs its the same **** update ther is no question about it. me and you share the same struggle . My patience is running low i dont know what to do should i
    contact the FCC and report microsoft for failing to provide me with a service wich i payd for, i boughtthe xbox and i bought the xbox live gold service 12 month card i should have access to all the features they promise. please spread the word about the
    latest buggd update
  7. Gonepostal79 Win User

    Cannot send new chat messages to people.

    Having the same exact problem. Tried everything and nothing is fixing it.
  8. FireRifle64 Win User

    Cannot send new chat messages to people.

    I have original xbox one. I am not in Insider/Preview Program.

    I have turned xbox off and restarting and doing power cycle. Nothing works.
Thema:

i cannot send messages to people

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