I cannot reinstall Microsoft Solitaire Collection Premium. I have paid for it.

Hello!

I'm a Independent Advisor. I will be glad to help you.

Verify that your PC's region, time zone and date are set correctly, and make sure you are using the same account on the Microsoft Store, the Xbox app and the Xbox Console Companion app.

Best regards.

Please return my xbox microsoft solitaire collection premiere.

I am not using Microsoft Solitaire Premium.

In Microsoft Solitaire Collection there is.

"Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.

Since upgrade to Win 8.1, Premium user bonus button entitled "Give me an Extra Deal" in (paid-up for a year) Premium subscription for Microsoft Solitaire Collection closes app. Other button entitled "Give me a Wild Card" does work. correctly. No "Upgrade
Available" in Store available for installed Premium MS Solitaire.. I am hesitant to uninstall/reinstall for fear I will need to pay again. Unsure how my account is linked to the Xbox name given me by the game. Can you help?

Thank you for keeping us updated. We would like to know if you have tried to uninstall and reinstall the game from your PC. We would also like to verify if you are getting the same error message when playing other games online.

We will be waiting for your response.

Yes, I have tried to uninstall-reinstall the solitaire collection app. I pay for the premium edition. I have downloaded two other games a spider solitaire and solitaire pro but both of them do not work either.

Nothing?

I suppose you can refund my money that I paid for premium edition since it doesn't work.