I cannot play my game

Discus and support I cannot play my game in XBoX Games and Apps to solve the problem; Hi, I have an Xbox ultimate game pass, and my prescription and downloaded all the data. I have Xbox on my PC, with Microsoft flight simulator 2020, I... Discussion in 'XBoX Games and Apps' started by michael1941, Jan 3, 2023.

  1. michael1941
    michael1941 Guest

    I cannot play my game


    Hi, I have an Xbox ultimate game pass, and my prescription and downloaded all the data.

    I have Xbox on my PC, with Microsoft flight simulator 2020, I have just installed Windows 11 pro and reinstalled Microsoft flight simulator 2020, when I open Xbox to apply flight simulator it diverts me to Microsoft services. It does this every time I try to play the game. I have tried talking to a member of the staff online, but he was not able to sort the problem out, can anybody have any idea how to resolve the problem, I would appreciate some help.

    Michael.

    :)
     
    michael1941, Jan 3, 2023
    #1
  2. Kathy A. Win User

    I cannot play my game

    Hello michael1941,



    Hope you are doing well. Thanks for posting to the Microsoft Community.



    First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



    Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



    We look forward to your reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. michael1941 Win User

    I cannot play my game

    Hi, Kathy.thank you for your email.

    Yes, I did solve my problem.

    thank you.

    Michael.
  4. Kathy A. Win User

    I cannot play my game

    Hello michael1941,

    We are pleased to know that everything is up and running now.

    Should you wish to provide the solution of the issue you posted, you may send a reply here.

    Please do not hesitate to ask the community anytime just in case you have any questions in the future.

    Regards,

  5. GYSGT Cobra Win User

    Cannot play my game

    Also make sure you have all the game files on the same hard drive.
  6. FastStream Win User

    Cannot play my game

    Also when you save make sure to leave the game to save before exiting as this has a habit of messing up the save file and can then run off thatcorrupted file and it won't work and save properly afterwords
Thema:

I cannot play my game

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