I cannot manage my childs xbox privacy settings.

Hi there,

Thanks for reaching out! I'm sorry to hear
about the issue you may be having with parental settings. I recommend to try this troubleshooting article:
Troubleshoot changing online safety or privacy settings on Xbox One.

If the problem persists,
You will need to add this child account to an adult accounts family. You can then follow the instructions on this link to manage the child account's privacy settings
: Xbox One online safety and privacy settings for parents and children.

Hope this works. Let us know.

Hi there Gareth,

Thanks for reaching out here in Xbox Forums. I understand there is an issue for Xbox Family account settings. I recommend to try the following articles:

• Sign into the adult profile and
  Manage app privacy settings on Xbox One for the child
• If the issue persists, try this
  Change your child’s Xbox privacy and online safety settings

Give this a try and let us know the results.

The reason why I asked is that only a parent account can access the privacy settings to manage the child's privacy settings.

Hi there,

Thank you for coming to the forums today! I'd be happy to provide some information.

Child accounts are not allowed to change any privacy or profile settings without the consent from an adult Microsoft Account. If the age of the account you want to manage is under the age of adult in your region, you will need to add your account to an adult
account as a Family and then manage the child account under the family settings through the adult account. Ages on Xbox profiles cannot be changed and will have to graduate to an adult account when the account becomes of age.

There is no way to cancel or change the privacy policies when it comes to underage accounts. If you are an adult, but your account is set as a child account by error, you can submit proof to verify you are an adult.

https://support.microsoft.com/help/4090292/microsoft-account-age-verification-for-parental-consent

Here are some resources regarding privacy and family settings:

• https://privacy.microsoft.com/xbox-one-privacy-and-online-safety
• https://support.xbox.com/xbox-one/security/cannot-change-my-privacy-settings
• https://support.microsoft.com/help/4090274/microsoft-account-parental-consent-and-child-accounts

I hope this helps!

Hello there KKinnison, hope you are having an awesome day!

You will find a step by step guide here: Xbox One privacy settings:
Manage privacy, safety and child account settings regarding changing your "Child's access to apps"

If you require anymore assistance please reply bellow

Happy Gaming my friend!