I cannot login to the Microsoft store or Xbox app on Windows 11.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Ethan, But what happens when you try to log in with your old account? Any error messages?

Do these tests too please

Go to your windows update and click on get updates

After updating

See which version is your windows this way, and tell me

The version consists of 4 digits

https://support.microsoft.com/en-us/help/402739...

And then go to the Microsoft Store, select More > Downloads & updates > Get updates.

Update everything in both places, and let me know if it works

Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.

Select the application you want to fix.(Microsoft Store)

Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.

Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on Run as Administrator option;

Then run the commands below, press Enter at the end of each line ok? :

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

1.On the desktop, simultaneously press Windows + R keys to open Run;

2. In run, type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if prompted) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes of the presented files and click Clean System Files.

5. After cleaning, check the unchecked checkboxes again and click OK>Delete Files.

I remain at your disposal if you have any further questions.

Try this, please.

Solution 1: Make sure your windows are updated to the latest version, whether it's windows 10 or 11.

Solution 2: Make sure that the account in the Microsoft Store app and Xbox app are the same logged in both, in this case, the account that has the subscription.

Solution 3: Log out your Microsoft store account and also the Xbox app, now type the term WSRESET in the windows search bar and run the app as administrator, a window will open, wait for the window to close automatically and restart your computer, after that login your Microsoft Store account and Xbox app again.

On your PC try the solutions below, please.



Solution 1: Make sure your windows are updated to the latest version, whether it's windows 10 or 11.



Solution 2: Make sure that the account in the Microsoft Store app and Xbox app are the same logged in both, in this case, the account that has the subscription.



Solution 3: Log out your Microsoft store account and also the Xbox app, now type the term WSRESET in the windows search bar and run the app as administrator, a window will open, wait for the window to close automatically and restart your computer, after that login your Microsoft Store account and Xbox app again.



Solution 4: Uninstall the Xbox app and install it again from the Microsoft store.

Please try the solutions below.

Solution 1: Make sure your windows are updated to the latest version, whether it's windows 10 or 11.

Solution 2: Make sure you have your account logged in to the Microsoft Store and also Xbox app, both must be the same.

Solution 3: Log out your Microsoft store account and also the Xbox app, now type the term WSRESET in the windows search bar and run the app as administrator, a window will open, wait for the window to close automatically and restart your computer, after that login your Microsoft Store account and Xbox app again.

Try this, please.

Solution 1: Make sure your windows are updated to the latest version, whether it's windows 10 or 11.

Solution 2: Make sure that the account in the Microsoft Store app and Xbox app are the same logged in both, in this case, the account that has the subscription.

Solution 3: Log out your Microsoft store account and also the Xbox app, now type the term WSRESET in the windows search bar and run the app as administrator, a window will open, wait for the window to close automatically and restart your computer, after that login your Microsoft Store account and Xbox app again.

Thank you so much boss this worked