I cannot login to my account which i dont have access to anymore

Discus and support I cannot login to my account which i dont have access to anymore in XboX Insiders to solve the problem; I recently got security checked for "unusual activity" and it is asking me to verify an email which I dont have access to anymore and I have done the... Discussion in 'XboX Insiders' started by /u/vPuke, Jul 10, 2024 at 7:43 AM.

  1. /u/vPuke
    /u/vPuke Guest

    I cannot login to my account which i dont have access to anymore


    I recently got security checked for "unusual activity" and it is asking me to verify an email which I dont have access to anymore and I have done the recovery form with all the provided info including past cards and console ID but it still says "insufficient info provided " and tells me to retake it and I'm not sure what to do because I have money invested into the account along with debit cards. Help please.

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  2. EnhancedTarget Win User

    Account and Family Help

    there is an account in my family which is the adult and i cannot access this account anymore because the gamertag has changed but i dont use this account at all.I cannot leave this family to be able to join another one.
  3. Gigel Marcel Win User

    I cannot login in any way because of some stupid recovery that i didnt even ask for

    Hello Kathy,
    I appreciate you looking forward to replying to my question but ufnortunately i cannot access my account thus i cannot login into any game.Let's take for example "minecraft", which i migrated from a mojang account to a microsoft one but now that i cannoy login into it because of the verification im unable to access it in any way.
    it's asking me for my console ID when filling out the form but if i have no way of logging in to my account how am i supposed to get it?

    UPDATE:I found out my old number but im being prompted with a code.If i dont have access to my old phone then how in the world do i login?
  4. KScott3PG Win User

    Xbox account locked, Getting Verification Method not working message

    Hi,

    Thanks for the reply,

    Last login on xbox was Wednesday, no bother, Thursday the issue happened.

    Had verified my account with Microsoft and went via the reset password, which was successful, but whenever i try the login, after i input my email it shows the account is locked, and the verification (which had worked in the past) doesnt work anymore.

    I dont have 2FA active but if i manage to sort this out will look to get it up and running.

    My XBOX Game Pass ultimate etc are all tied to this account i cant access so hope I can get it sorted.

    Thanks
  5. Ryan Murray2 Win User

    can't link Xbox account to my EA

    ok but i cant do that as the account it is linked to is not one i own or have any kind of access to it, i dont know why its there
    and when i try to login into with my xbox account its askingto reset password and requires me to use the email of that account which i dont know or have
  6. Fahim Mahdi Win User

    Can I refund a game because my account was hacked?

    I dont have access to mmy microsoft account anymore, meaning if i am prompted to login i wont be able to but luckily I still have access to my xbox account. I have tried recovering my account before but I was never able to get it back, that is except for the first time. I was able to get it back the first time I used that link to recover, but somehow the hacker was still able to change my account details. It's probably because they have changed my account email id, which I did try to change but they said me to wait for 30 days until I could change it. Before I knew, he had already changed it before I couldve and my account was forever gone now.
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I cannot login to my account which i dont have access to anymore

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