I cannot log into my Minecraft account even though I migrated before the deadline and have...

Discus and support I cannot log into my Minecraft account even though I migrated before the deadline and have... in XBoX Games and Apps to solve the problem; (Note: This is about the Java Edition of Minecraft.) I cannot log into my Minecraft account even though I migrated before the deadline and have the... Discussion in 'XBoX Games and Apps' started by Christian Maxwell, Nov 5, 2023.

  1. Christian Maxwell
    Christian Maxwell Guest

    I cannot log into my Minecraft account even though I migrated before the deadline and have...


    (Note: This is about the Java Edition of Minecraft.)

    I cannot log into my Minecraft account even though I migrated before the deadline and have the cape as proof. I have checked my internet and firewall and waited days to try and log back in. I know I haven't gotten banned and I heavily doubt I got hacked. I am told my Minecraft account is disabled,

    I am NOT paying over $30 for a game I've already purchased and played for years. Either I'm getting that account back or I'm no longer a Minecraft player.

    The account is named T***** because it's connected to my Xbox account, where I own a few games, before migration, its name was L*****. I have been redirected by support many times and I'm sick of it.

    But let's say I'm just starting to go foggy in the head and I never migrated--- I can prove that I did (assuming the image attachments work as it should.)

    ***removed personal identifier information***

    :)
     
    Christian Maxwell, Nov 5, 2023
    #1
  2. Christian Maxwell Win User

    I cannot log into my Minecraft account even though I migrated before the deadline and have the cape as proof.

    I've already done this, it was my first course of action when I was having trouble.
  3. Daniel Gill_354 Win User

    I cannot log into my Minecraft account even though I migrated before the deadline and have the cape as proof.

    Hi again Christian M,

    I want to remind you that this is a help forum for the Microsoft community where we are players like you, therefore we do not belong to Microsoft, the only ones who can help you with this problem are support.

    We would really love to help you more, but in this case it is not possible since it is up to support to help you with this problem.

    Best regards,
    Daniel.
  4. Daniel Gill_354 Win User

    I cannot log into my Minecraft account even though I migrated before the deadline and have the cape as proof.

    Hi Christian M, my name is Daniel. I am an independent advisor who is willing to help you.

    For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

    I'm sorry to hear that you are having problems migrating your Minecraft account to Microsoft, if you have proof of what you did right on the deadline, as mentioned by the distinguished moderator, RichieB. The best thing would be for you to contact Minecraft support directly. To do this, you must enter the following link.

    Minecraft Support: https://help.minecraft.net/hc/en-us

    Let me know if this information was useful to you.

    Best regards,
    Daniel.
  5. RichieB_ Win User

    I cannot log into my Minecraft account even though I migrated before the deadline and have the cape as proof.

    Hi Christian Maxwell,

    Greetings!

    Thank you for posting to Microsoft Community.

    We understand that you need help to get back in to your Minecraft account. Since you have vanilla cape as proof that you migrated your Minecraft account to Microsoft account.

    It's best directly contact Minecraft support for them to check it on their system. You may click this link to directly routed to their support page: Home | Minecraft Help

    Regards,

    Microsoft Community Moderator
  6. zSnails Win User

    I've owned Minecraft java for over 6.5 years at this point, and bedrock since it came out on windows as "Windows 10 Edition", yet I still have not received the vanilla cape

    Hi, I migrated my account back in 2021, so it was long before the deadline
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