I cannot install Ori and the Blind Forest:Definitive Edition - Error Code : 0x803f800b

I tried but in the store I do not find the update

But you do own the base game (should be this one: https://www.microsoft.com/p/ori-and-the-blind-forest-de/c0mcc9r22kbj )? If so, try to see if you can upgrade via the
store page of the Definitive Edition instead: https://www.microsoft.com/p/ori-and-the-blind-forest-definitive-edition/bw85kqb8q31m?activetab=pivot...

Hi,

We need to answer the following questions to properly isolate your concern:

• Are you accessing Ori and the Blind Forest on a Windows 10 computer or an Xbox One console?
• Do you have the Definite Edition of Ori and the Blind Forest?

For in-game concern about Ori and the Blind Forest, you may post your query
here.

Keep us updated.

Hey Jlane!

We found some useful information regarding
the definitive edition of Ori and the Blind Forest. If you don’t see Ori and the Blind Forest installed or available to install, you don’t own it. Someone else using your console and a different account may have purchased it or redeemed the code to
download it digitally. Check to see if that account is able to purchase the Definitive Edition at the discounted price. Make sure the correct account is signed in and let us know if we can further assist in this or any other inquiry!!

I tried but in the store I do not find the update

But you do own the base game (should be this one: https://www.microsoft.com/p/ori-and-the-blind-forest-de/c0mcc9r22kbj )? If so, try to see if you can upgrade via the
store page of the Definitive Edition instead: https://www.microsoft.com/p/ori-and-the-blind-forest-definitive-edition/bw85kqb8q31m?activetab=pivot...

I'm looking for the owner if I'm not mistaken, I downloaded it via code, but on the page I get a discount for gold members, could that be? anyway if I buy it from me as a new game or overwrite the old one?

If you have the base game Ori and the Blind Forest but wants to upgrade to the Definitive Edition, you can get a discounted price. Feel free to check this link out on how to do it:

support.xbox.com/.../ori-blind-forest-de-xbox-one-upgrade-offer