I cannot install optional update KB5004476

Discus and support I cannot install optional update KB5004476 in XBoX on Windows to solve the problem; When I try to launch Microsft Flight Simulator 2020 it directs me to gaming services inside the Microsoft store which is installed on my computer.... Discussion in 'XBoX on Windows' started by lucashurst, Nov 5, 2021.

  1. lucashurst
    lucashurst Guest

    I cannot install optional update KB5004476


    When I try to launch Microsft Flight Simulator 2020 it directs me to gaming services inside the Microsoft store which is installed on my computer. Inside the Xbox for pc app, it says "Having trouble installing or launching games? Fix it now". So I clicked "fix it now" and that opened a link that gave me the instructions to install an update called KB5004476 which is supposed to fix my problem but when I going into Updates and Security>Windows updates I have no option for any optional updates. If somebody could help me find a solution to this problem it would be greatly appreciated by me!

    PC Specs:

    Windows version: 21H1

    I5 3470
    Rx 460 4GB
    12GB ddr3 ram

    :)
     
    lucashurst, Nov 5, 2021
    #1
  2. SamQY Win User

    I cannot install optional update KB5004476

    I'm Samy an independent advisor and I'll be helping you :D

    How are you?

    Follow these steps, if one doesn't work, move on to the other.

    1. Press Windows Key + i and go to apps, search for ''gaming services'' click ''advanced options'' and then ''terminate, repair and reset. Try starting the game again.

    2. Launch PowerShell as an administrator and enter

    “get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers”

    Restart your PC, open PowerShell as admin again, and enter

    “start ms-windows-store://pdp/?productid=9MWPM2CQNLHN”

    The Microsoft Store will open and ask to install Gaming Services, install. Then try starting the game again.
  3. marxiemarx Win User

    Can't seem to install any game on the Xbox Game Pass on PC

    I no longer get the option "optional update".

    Tried downloading and installing this one manually found here:

    [table][tr][td]2021-06 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004476)[/td][/tr][/table]

    But it says that this update is not applicable for this PC
  4. Moooist Win User

    Cannot install KB5004476

    Hi there,

    I have had the same issue as above.

    I have gone to that folder that you listed above on my computer and all 3 files are there already.

    I have tried manually downloading the KB5004476 for the same system as the original question but it says the update is not compatible and will not download.

    Not sure what to do now..
  5. Christopher Revoredo Win User

    Cannot install KB5004476

    Hi there Stayner! Christopher here, an Xbox fan and been on Xbox for years already. I would really love to make your day by helping you out. I've been dealing with this issue for 2 months and I've finally been able to get this update to install. It wasn't an easy process, and It was difficult to find the file in question that caused these problems.

    Basically, I downloaded a .bat file to create logs of failed updates, and it gave me a log file that told me a file called "nvraid.inf" was missing, and was causing the update process to stop. Apparently this is a driver file from NVidia that has allows you to set up your storage in RAID. The directory it should have been in was "C:\Windows\System32\DriverStore\FileRepository\nvraid.inf_amd64_144351277838b429", but the file and the folder itself were missing. What I had to do was get a friend to go into their FileRepository folder and send me all the contents of the nvraid.inf_amd64_144351277838b429 folder. Turns out there were 3 files that were missing instead of 1 which I initially thought. Those being nvraid.inf, nvraid.sys, and nvstor.sys. After putting the files and folders where they all should go, I updated my PC and it finally installed.

    If anyone has any similar issues to this, heres all the files:

    .bat update log creator: https://www.dropbox.com/sh/cn2rg4k9jq87upq/AABX...

    all 3 files that belong to the nvraid.inf_amd64_144351277838b429 directory: https://www.dropbox.com/sh/yjijqqrndij3pph/AAAM...

    DISCLAIMER: Any link you make to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
  6. ImAice Win User

    Gaming Services Not Working

    Alright. Let's try this

    Select the Start button in the lower-left corner of the main screen, and then select Settings.

    Select Update & Security > Check for updates.

    Select View optional updates, and then select update KB5004476 from the list.

    KB5004476 https://support.microsoft.com/en-US/topic/june-...

    Select Download and install.

    Once the update is complete, restart your device.

    You should now be able to install, update, and launch games.
Thema:

I cannot install optional update KB5004476

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