I cannot install Cyberpunk 2077: Phantom Liberty

Dannel2753 · Feb 6, 2025 at 5:36 PM

My friend gifted me the Phantom Liberty DLC a few hours ago. When I finally got the code I redeemed it. However, when I checked the addons for the game Phantom Liberty wasn’t there. I checked the Microsoft Store to see what the issue was and when I looked up the DLC it showed the price as though I did not own it. Weirdly, when I pressed A on it, to see the actual page for the dlc, it then showed that I owned it. No matter how many times I pressed A on it the dlc simply would not install. Every time I’ve restarted my console it’s just been a repetition of what I just wrote. It shows in my order history that I have the dlc so I’m very confused as to what may have gone wrong. I even checked the order history on my phone. The dlc should be associated with my console, despite that, when I log into other account on my Xbox it says I do not own it. I’ve tried just about everything. I’ve uninstalled the game, I’ve restarted my Xbox a dozen times, hell, I even tried installing it from the Xbox app from my phone to my console. It does not want to work. I checked with other games I own and that method works but not Phantom Liberty for some reason. Any help would be sincerely appreciated.

:)

Obsessive Power

Hi,

the DLC for Cyberpunk 2077 in the form of Phantom Liberty is Series X|S only.

AndySokalau

In addition - I was able to successfully buy another product using Edge (Beta) and the original payment method, the problem seems to be only w/ Cyberpunk 2077 Phantom Liberty.

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues installing Cyberpunk 2077: Phantom Liberty add-on.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

On your Xbox please make sure that you are signed into the account where you redeemed the add-on code.

And then go to Store> Search for the add-on> Install.

Kindly open this page to be guided with more steps on how to find an add-on on the Xbox:

https://support.xbox.com/en-US/help/games-apps/...

If none of the steps will work, please reach out to CD PROJEKT Red Support: https://support.cdprojektred.com/en/ to seek further assistance directly with the game developer regarding their add-on that isn't working for installation.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your cooperation and have a great day!

SwordofWhedon

you'll find many things like DLC are account entitlements, not separate purchase items. This prevents them from being shared illicitly. essentially what you have is a small file that is your key to the DLC which is already part of the game

I agree it's confusing,

SmartLace1968

You are most welcome, Dannel2753!

Thank you for your full cooperation and understanding! Have a good one.

I cannot install Cyberpunk 2077: Phantom Liberty