I cannot install any games on the Microsoft Store?

Discus and support I cannot install any games on the Microsoft Store? in XBoX Games and Apps to solve the problem; So I go to download a game on there, for example, Minecraft. I click play, since I had already bought it on my previous computer, but now that I have a... Discussion in 'XBoX Games and Apps' started by angie bohan, Jan 25, 2025 at 4:43 AM.

  1. angie bohan
    angie bohan Guest

    I cannot install any games on the Microsoft Store?


    So I go to download a game on there, for example, Minecraft. I click play, since I had already bought it on my previous computer, but now that I have a new one it gives me a prompt saying CLIP device ID does not match, or something along the lines of that. I looked on reddit and they said to sign in and out but I tried that multiple times and it still didn't work. Very frustrating.

    :)
     
  2. Rodrigo Oliver Win User

    I cannot install any games on the Microsoft Store?

    Hi Angie, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This can happen when you switch devices or change regions.

    To resolve this issue, you will need to contact Xbox Support. They will be able to assist you in updating the device ID on your license so that it matches the device ID on your new device.

    Please enter this link to contact support: https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    I hope this helps.
  3. JosefLBohorquez Win User

    Xbox app does not work on Windows 11

    May I know if you tried installing the Xbox app from here and not Microsoft Store?

    https://www.xbox.com/en-US/apps/xbox-app-for-pc

    And, when you say "I can install games now, but I still cannot see any of the games"

    This is via Xbox app? Or are you installing the games from the Microsoft Store?
  4. SwordofWhedon Win User

    Game File Not Available on Xbox Series S

    You cannot install mods or use any unauthorized software on Xbox.

    You can purchase authorized add-ons for Microsoft flight simulator in the in-game store
  5. padoorramaswamy Win User

    solitaire daily challenges stopped working and can no longer sign in

    windows.microsoft.com/.../why-find-install-app-windows-store

    chck here it may help.

    i had solved this problem by some folder missing in the appalication data

    i had downloaded the page.

    i willsearch for it and post.

    are you able to install any other games like microsoft mahjong, tptiles etc. ?

    if you cannot install any app from store only my idea will work
  6. SwordofWhedon Win User

    Are any games In Game Pass for PC even moddable?

    Microsoft store games are encrypted, and cannot be modded by end-users except by in-game,, authorized menus. You cannot install unauthorized third-party modifications
Thema:

I cannot install any games on the Microsoft Store?

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