I CANNOT GET THROUGH ****!?

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

I'm sorry to hear that you're having trouble getting through to Xbox support. Here are a few things you can try to resolve the issue:

Instead of requesting a call, try contacting Xbox support via chat or email. You may be able to get through more quickly this way.

If you're already signed in and can't go any further, try signing out and then signing back in. This may refresh your session and allow you to continue with your request.

If you're still unable to get through, you can try contacting Xbox support through their social media channels, such as Twitter or Facebook. They may be able to assist you or point you in the right direction.

If all else fails, you can try contacting the retailer where the gift card was purchased and explaining the situation to see if they can provide a replacement code or refund.

I hope one of these options helps you resolve the issue and get your son's gift card redeemed.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Pvr35, on the contact us page you should choose the option: Try our virtual agent, so you can have the service via chat.

After going through the virtual service will be attended by someone who can help you.

This is so infuriating - I cannot get through no matter what

And yes i have browsed through many threads on here. still cannot get a fix to this.

I cannot get any of my cards too go through from this error message