I cannot get my Xbox Live profile to work on my Xbox 360

Discus and support I cannot get my Xbox Live profile to work on my Xbox 360 in XBoX on Consoles to solve the problem; I've recently received an Xbox 360 S from a friend who didn't need it anymore. I wanted to download my Xbox Live profile (which I previously used on... Discussion in 'XBoX on Consoles' started by Theshadystache, Jun 11, 2017.

  1. I cannot get my Xbox Live profile to work on my Xbox 360


    I've recently received an Xbox 360 S from a friend who didn't need it anymore. I wanted to download my Xbox Live profile (which I previously used on Windows 10) but I cannot get it to work (at least online) on my 360. My Microsoft account was previously
    set as a child account before I set it to an adult account by changing the birth date to an older one, so I don't know if this is part of the issue. Here are a few of the steps I went through to try and get my account working:

    1. I remove my account from my family. I enter my email and password on my Xbox 360 to try and download my account.

    Sorry, Xbox Live profiles cant be downloaded right now. Try again later.





    801540A9

    2. I add my Xbox profile to my parent account. I can download my parent's account just fine. I try to download my account by account.

    Sorry, Xbox live profiles cannot be downloaded right now. Try again later.





    80150016

    3. With my parent account downloaded I try to download my profile using my Microsoft account. It downloads fine, but when It tries to connect to Xbox Live, an error comes up.

    Your parent's Microsoft account isn't valid. Your parent needs to choose a different account to manage your Xbox profile.

    For more info, please visit www.xbox.com/fixid.

    It gives me 2 options. One of them is "Play offline" which I don't want as I am planning to use Xbox Live to play with friends. The other is "Change Parent Microsoft Account". I choose that option and it sends me to a page. It reads:





    The parent Microsoft account associated with this Xbox Live profile isn't valid. Choose another account.





    Don't delete your profile. This process updates your current profile with your new Microsoft account.

    I continue.





    First, we need your email address. You'll use this to manage your new account.

    So, by hearing "your email address", I enter my email address and password. I press continue, I read the Microsoft Services Agreement and Privacy Statement, And then another message pops up.

    Sorry, child and parent account cannot use the same Microsoft account. Use different accounts instead.

    I'm then brought back to the page saying "First, we need your email address...". So I figure that I need to enter my parent's Microsoft account. That didn't work either. So then, I thought it was asking me to enter a new Microsoft account. When I did this,
    the next page came up with "setup your new Microsoft account." I thought I finally got it. I went through to set up this new account and when I was done and agreed to the Microsoft Services Agreement and Privacy Statement, a new message popped up.

    The email address you entered can't be used to create a Microsoft account. Use an address from a different domain instead.

    I was very confused. What does it mean by "different domain"?!

    I am absolutely frustrated and tired! I spent the last 3 days trying to get this to work, tried suggested fixes (clearing system cache, creating different emails for parent accounts, etc.) and read dozens of forum posts but it still doesn't do anything to
    fix this issue! All I want to do is use my Xbox Live profile on my Xbox 360 and it will not let me sign in to Xbox Live. Please, If anybody knows how I might be able to fix this issue, that would be greatly appreciated! Thank you!

    :)
     
    Theshadystache, Jun 11, 2017
    #1
  2. Rasti27
    Rasti27 Guest
    can't connect to Xbox live

    All my devices can connect to the internet, but I cannot connect to Xbox live on the xbox 360. I was told to delete my profile and redownload it. I tried that but it still doesn't work.
     
    Rasti27, Jun 11, 2017
    #2
  3. Glo Shooters
    Glo Shooters Guest
    Error Code "80154058"

    Whenever I try to download a xbox live profile or create a xbox live profile on my xbox 360 I get this error code : "80154058". I have tried multiple things to get this to work even formatting my hard drive and system memory (4gb) and nothing seems to work.
     
    Glo Shooters, Jun 11, 2017
    #3
  4. Jeremy sancherry Win User

    Xbox Live

    I cannot download profiles as it tells me that it cannot connect to xbox live and i should test my connection. And no none of this worked, so i basically lost all of my 360 data for nothing.
  5. AnthonyDias2 Win User

    XBOX profile log in issues

    Yes I can log online on my PC but not on Xbox 360. Also having reformated the xbox 360 hard drive I cannot download the profile associated with the xbox live account. It keeps stating the password did not work, strange it works online on the website but
    not from xbox console.
  6. Soar soN1C Win User

    Cant download my profile?

    Hi xbox live , I cannot download my profile , and then I will change my Microsoft account and I delete my profile and I download my profile is not downloading my xbox 360 is stop I can't do anything please help me
  7. killaman1979 Win User

    retrieving a xbox 360 profile

    I cannot get on my Xbox 360 profile I can't remember the password
  8. MiG0210 Win User

    problem

    What was the solution?

    I'm trying to download my profile, but just get this code alongside "Xbox Live profiles cannot be downloaded at the moment. Pls try again later"

    XBOX 360

    Changed/resetted Passowrd, Resetted Router
Thema:

I cannot get my Xbox Live profile to work on my Xbox 360

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