I cannot enter in my microsoft account in the devices I need to

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your account on the PC.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check your network settings. If you’re on a public or shared Wi-Fi, switch to a different network like a mobile Hotspot to see if that helps.

Kindly use a wired network connection as well for a more stable connection.

And then disable any proxy settings by going to your PC’s network settings and ensure no proxy is enabled.

Next is to sync your time & date because incorrect system time can cause authentication issues. Please ensure your device’s time and date are set to automatic.

Then kindly attempt signing in from another browser and if incase it won't workk, use a different device to see if the issue persists.

Thank you for your cooperation.

You should only have to enter the code on one device. If you entered it on the Microsoft website on your iPad, there is no need to enter it again on your XBox. If it was a code for Live time, you should check your account.

However, codes can only be used once, so you cannot use a code for one GT and/or console and then enter it for another GT on a different console.

It is ridiculous that I can use a prepaid card to buy an Xbox subscription, but *** if I entered the code already on my microsoft account, now I cannot use it to buy an Xbox subscription. That's the whole reason I entered it onto the account. Microsoft
is AWFUL!!!!

I'm dealing with a simular issue with my Xbox One. It started with not signing in. I was prompted to enter my password. It started that, "To use *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, you'll need to enter your Microsoft account password." I entered it. It then tells me, "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
is here already", "Another user on this device uses this Microsoft account, so you can't add it here." It's a catch 22, when I'm told to enter my password, to my profile, on my Xbox, and it tells me I can't because it's mine. WTF, LOL!!!

Any information would be greatly appreciated.

Steel

Hi,

I'm dealing with a simular issue with my Xbox One. It started with not signing in. I was prompted to enter my password. It started that, "To use *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, you'll need to enter your Microsoft account password." I entered it. It then tells me, "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
is here already", "Another user on this device uses this Microsoft account, so you can't add it here." It's a catch 22, when I'm told to enter my password, to my profile, on my Xbox, and it tells me I can't because it's mine. WTF, LOL!!!

Any information would be greatly appreciated.

Steel