I cannot create a ticket support for a suspended account.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft accounts.

I just want to confirm, do you mean both of your accounts were suspended in Microsoft Rewards, is that correct?

According to Independent Advisor, John J.D.: https://answers.microsoft.com/en-us...uspended/183007b7-20d8-4c01-be6a-28bbc0a200ed

"Unfortunately, only the Rewards team can lift the suspension on your account, and we are all users here. Since you can't create a support ticket, it is possible that the account suspension is permanent.

I suggest trying to visit https://rewards.bing.com/support at a later time to see if it allows you to create a support ticket. If you still can't, it is possible that the suspension is indeed permanent."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I discussed this with Xbox Live Support and they created a ticket:

L: 1420282620

However, they told me that they cannot resolve this as Rewards team should be able to do it

Hi MenTKpto, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

When your Microsoft Rewards account is suspended, we cannot use the contact form until the suspension is lifted.

In this situation, we cannot appeal.

However, you can try to contact support using an unsuspended account and present your case.

You can submit a ticket here: https://rewards.bing.com/support

Good luck!

I hope this helps.

Thank you once again for your time.

You're welcome, Rod. I hope Forza support replies soon to your ticket.
Just in case, please note that depending on the volume of tickets, they can take up to 72 hours.

I wish you a good day.