I cannot connect to any multiplayer matches

ArkhmInmate0801 · Aug 1, 2016

When ever I search for a game type I'm put into an empty lobby. Does anyone know how to fix this?

:)

BearPawCrew · Aug 1, 2016

Cannot Connect to Multiplayer

I can see online matches but I cannot connect to any of them. All the local lan settings seem to OK and I can connect to multiplayer through COD Black Ops III. What's going on? How does it get fixed?

Mister Mascot · Aug 1, 2016

cannot connect to any multiplayer

Hey there Lamb106,

Sorry to hear about the network performance. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?

Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

Download Speed

Upload Speed

Latency

Packet Loss %

Wireless Strength (if applicable)

Modem Manufacturer

Router Manufacturer (if being used) as well as the model number

That information will help us determine the next best steps. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

SnoFox · Oct 10, 2016

This just seems to be the amount of players in the game. Most of the time I can only play Team Deathmatch. Last game I played there was only four players two on my team and two on the other team. I made the two players rage quit "I am Chips" and some maxed
out rank kid. It's just luck of the draw for the lobby size. I am worried this will hinder my leveling progress, but not much you can do for online games.

SnoFox

This just seems to be the amount of players in the game. Most of the time I can only play Team Deathmatch. Last game I played there was only four players two on my team and two on the other team. I made the two players rage quit "I am Chips" and some maxed
out rank kid. It's just luck of the draw for the lobby size. I am worried this will hinder my leveling progress, but not much you can do for online games.

XBF Brad A

Hi Sixer,

The not getting gold from multiplayer matches is a developer issue. You are connecting to the Xbox live service if you are playing multiplayer matches. If you were not connected to live you would not be able to play any multiplayer matches. This is clearly
a developer issue as the in game gold is their responsibility.

Thanks,

Brad

Fleetmaster-PD

I have literally been trying for almost six hours now and I cannot connect to any game modes at all for Xenoverse; no matches are found and it's usually immediately disconnecting me right after, and it's taking several tries from backing out to the main
menu to even connect back to the multiplayer.

I do NOT have any issues with any other games like this. Only this one.

Mister Mascot

Hey there Lamb106,

Sorry to hear about the network performance. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?

Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

Download Speed
Upload Speed
Latency
Packet Loss %
Wireless Strength (if applicable)
Modem Manufacturer
Router Manufacturer (if being used) as well as the model number

That information will help us determine the next best steps. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

EmoJedi0

I was able to play like hour ago. I played few matches without any disconnecting etc. Then I couldn't connect to any matches. When I rerun multiplayer I couldn't play it anymore :c. That was wireless connection

I cannot connect to any multiplayer matches