I cannot change my privacy settings on my account

Discus and support I cannot change my privacy settings on my account in XBoX Accessibility to solve the problem; When I try to Allow the option for me to Broadcast Gameplay, after I press submit, it loads for a little bit then says an "unexpected error occurred,... Discussion in 'XBoX Accessibility' started by NolanGreen2, Sep 22, 2018.

  1. NolanGreen2
    NolanGreen2 Guest

    I cannot change my privacy settings on my account


    When I try to Allow the option for me to Broadcast Gameplay, after I press submit, it loads for a little bit then says an "unexpected error occurred, please try again later."

    Please get back to me as soon as possible so I can start to stream my games

    :)
     
    NolanGreen2, Sep 22, 2018
    #1
  2. DustinUssery
    DustinUssery Guest
    DustinUssery, Sep 22, 2018
    #2
  3. kevin
    kevin Guest
    How to change Xbox LIVE online safety and privacy settings

    You are allowed change the online safety and privacy settings for any profile on your console.


    How to change your safety and privacy settings

    Steps to follow:

    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Go to Settings and Preferences and select Privacy and Online Settings.
    • Now change the settings.

    How to change your child’s safety and privacy settings

    Steps to follow:

    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Proceed to Settings and Privacy and press Child.

      Note: You’ll be asked for the parental Microsoft account in order to make changes to the child account’s safety settings.
    • Now change the settings.
     
    kevin, Sep 22, 2018
    #3
  4. XBF Esteban R
    XBF Esteban R Guest

    I cannot change my privacy settings on my account

    Hello, NolanGreen2!

    If you are having problems with Broadcasting and it loads that error, try a powercycle following the steps here https://support.xbox.com/xbox-one/console/power-cycle-console


    If that doesn't help, I'd try what we call a soft reset keeping your games and apps.

    Reset the console following these steps on
    How to reset your console to factory defaults on Xbox One     and remember to select
    Keep my games and apps

    Give those steps a shot and let us know how that affects the issue.

    Thanks!
     
    XBF Esteban R, Sep 22, 2018
    #4
  5. DustinUssery Win User

    Asking for password every time I sign in.

  6. XBF Esteban R Win User

    I cannot change my privacy settings on my account

    Hello, NolanGreen2!

    If you are having problems with Broadcasting and it loads that error, try a powercycle following the steps here https://support.xbox.com/xbox-one/console/power-cycle-console


    If that doesn't help, I'd try what we call a soft reset keeping your games and apps.

    Reset the console following these steps on
    How to reset your console to factory defaults on Xbox One     and remember to select
    Keep my games and apps

    Give those steps a shot and let us know how that affects the issue.

    Thanks!
  7. Ross Villegas Win User

    Xbox account privacy settings

    For some reason i cannot change my privacy settings on my main account. I have checked my family settings and it says i am not part of a family to my knowledge.

    But also whenever i click on my privacy settings for my xbox it takes me to this page instead: https://support.microsoft.com/en-gb/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

    I am never able to change my settings PLEASE HELP
  8. 布莱丽娜玛约 Win User

    Can't join the Forza horizon 4 club

  9. Chester_272 Win User

    Need Assistance Changing XBOX Live Gamertag

    I also cannot seem to remove the child protection on my account. My browser will not let me log into my live account when I try and change my privacy settings.
Thema:

I cannot change my privacy settings on my account

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