I cannot change my gamertag

DedSecOfficial · Aug 30, 2016

So I want to change my gamertag I have enough money on my Xbox account but when I click the all good button to change my gamertag to a new GT it just keeps loading forever and the page that's supposed to ask you if you want to buy the gamertag change
never comes on and it just keeps loading forever, any way to fix this? Maybe get a forced gamertag change I heard some people have gotten those when it wasn't working

:)

TehBlownerer · Aug 30, 2016

Euro to dollars for gamertag change? i need assistance

Hello, i saw that my payment option is on euros and i want to pay on USD... cannot change it ... i have $10 USD on paypal and cannot buy my gamertag change,,,

Ruse Shakes · Aug 30, 2016

Need Help!

ok so a lot of people have been talking crap on me because of my gamertag. I cannot afford to change my gamertag, can someone help me with maybe a forced gamertag change or something, thanks!

{Parity} · Aug 30, 2016

Try changing your tag from xbox.com or from the Windows 10 xbox and see if that works for you. Let us know. Good Luck!!

DedSecOfficial · Oct 31, 2018

When I try from Windows 10 Xbox store it just says to go on Xbox.com and do it and on Xbox.com it uses the funds from my USD xbox wallet when the money is in my CAD xbox wallet so how do I change it?

{Parity}

Try changing your tag from xbox.com or from the Windows 10 xbox and see if that works for you. Let us know. Good Luck!!

Tomm_A

Hello,

We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully,

Tomm_A

Hello CLL 208,

Greetings!

Thank you for posting in Microsoft Community.

Based on the description, you are trying to change your gamertag and is unable to because you are getting an error message. Let check and see on what we can do to help resolve your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. How did you change your gamertag? Is it from the web, on Xbox Console or On Xbox 360?

2. Is this the first time you are trying to change your gamertag?

3. Have you check its availability if it is available to use the gamertag?

For the meantime, check if there is an ongoing error with Xbox status page. Make sure services is up and running before trying again.

Additionally, you can try other ways in changing the gamertag. If you are using Xbox console, try changing directly on the web. Follow the steps provided in the link here: How to change your Xbox gamertag | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

DedSecOfficial

When I try from Windows 10 Xbox store it just says to go on Xbox.com and do it and on Xbox.com it uses the funds from my USD xbox wallet when the money is in my CAD xbox wallet so how do I change it?

Lady Nataleigh

What could be happening is your gamertag filter is flagging it, which from personal experience, I can tell you is very extreme. So what you might find to be okay, the filter will say otherwise (No matter how ridiculous it is).

I cannot change my gamertag