i cannot change my gamertag on xbox

you can try use this, but not all games supports the new gamertag system

https://social.xbox.com/changegamertag

Hi, thanks for the suggestion, but nope, ive tried other usernames and they work. Its just that xbox wont allow the username i want for some reason

Hello!
This option as well as the profile image update option are temporarily out of service.

Hello Non Caramel,

You're most welcome.

Thanks for sharing the details. Indeed, you will have to contact live support team. They should be able to assist you with this as they have advance tools.

For new concerns in the future, please create a new thread to discuss your concerns by clicking this link: Create a new question (microsoft.com).

Regards,

Hello Non Caramel,

Thank you for posting in Microsoft Community.



Based on your description and conversation with David Wirsching, you are having issues changing your gamertag as you will get a try again error message. Let’s us check on this together and sort this out in timely manner.

If you are changing this gamertag for the first time it will be for free however, if you are trying to pay for this gamertag change, please make sure to your details match on both card and account.

Upon checking your screenshot, we found that time zone could be one of the possible cause of this issue. Please check if your device is currently on the right time zone and country (Thailand - UTC+7) and there is no VPN or related apps running.

Should issue still persist, you may need to reach out to our live support team for further assistance. You may reach out to them on this time:





Link: ติดต่อเรา | Xbox Support



We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator