I cannot cancel my xbox live Subscriptions.

I want to remove a Subscription from my xbox live account,its a 1 month renew Subscription,recently i purchased a 1 year xbox live membership and i noticed that money was still being taken out of my bank account,i have tried to cancel my subscription on
the xbox.com website and on my xbox 360 as well,when i tried to cancel the only Subscription i could see was the 12 month redeemed code,so i cannot end the 1 month renew Subscription as there isnt a option to do so.

Screenshot - 4ac03c15033bbfe04977c57a2b75f918 - Gyazo

Screenshot - 59347986bdfe2a7d6876f65afcf3604b - Gyazo

:)

 

delete

I assume you mean delete your Xbox LIVE account? Unfortunately you cannot delete an account. It doesn't look like your account you're posting this on is Gold, so if you want to cancel another Gold subscription, you can go here:support.xbox.com/.../cancel-xbox-live-gold-subscription

I hope that's what you mean! Good luck! :3

 

Please help with the removal of the account.

Unfortunately, you cannot delete an account completely. You can just stop using it, but it won't be deleted. From the looks of it, you're not an Xbox LIVE Gold Member, so you won't need to cancel a subscription, but if you need to cancel a subscription to
another account, you can visit this link:
support.xbox.com/.../cancel-xbox-live-gold-subscription

 

To cancel your membership at the end of the current term, turn off auto renewal by following these steps. With automatic renewal turned off, your membership will expire at the end of its term.

Sign in to the Xbox Live website by using your Microsoft account.

Note Make sure that you sign in using the Microsoft account associated with the Xbox Live account that you want to manage. If you don’t know the Microsoft account email or password, see Find your Microsoft account.

Once you’ve signed in, click My Account.

Click Subscriptions.

If you’re not on a trusted device, you’ll be prompted to choose an existing proof, either your email or a phone number, so we can send you a security code. The code is sent to either your email address or mobile phone.

After you receive the security code, click Next.

Enter the code that you received, and then click Submit.

Locate the subscription for which you want to change your auto renewing payment status.

Click Cancel automatic payment.

Click Continue.

 

i've tried that,it does not work

 

If you are unable to use the website or the console to cancel your subscriptions then you will need to contact phone support who can do it for you. 1-800-469-9269 in North America.