I cannot cancel my XBOX 360 recurring subscription..

Hi CRONICK, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Unauthorized payment"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and payment updates" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.



I hope this helps.

Hello IANBEZZi,

Thank you for your post. I understand you are experiencing an issue with your Xbox Subscription. IF you are looking to cancel a subscription, please check out this article:

Cancel Recurring Xbox Subscription Charges.

I hope this helps.

Hello EthanJin,

Thanks for your post. To cancel a subscription, please check out the following article with steps to do so:

Cancel Subscription Recurring Charges - Xbox.

I hope this helps.

Hello DiegoFlores,

Thank you for your post. I understand you are experiencing an issue cancelling a recurring charge. To cancel a subscription, please check out the following article here:

Cancel recurring subscription charges.

I hope this helps!

Hello MarioLegend0904,

Thank you for your post. I understand you are experiencing an issue with cancelling a subscription. To address this, please visit this page:

Cancel Recurring Charges for Xbox Subscriptions.

I hope this helps.