I cannot buy games in the Xbox Store

Discus and support I cannot buy games in the Xbox Store in XBoX Sales and Promo to solve the problem; Hi Xgoan, I did see the question about trying to access the Xbox 360 menu on an Xbox One. There is a way to access it. 1. Launch a 360 game on the... Discussion in 'XBoX Sales and Promo' started by Xgoan, Sep 16, 2018.

Page 2 of 2
  1. XBF Jasmine Z
    XBF Jasmine Z Guest

    I cannot buy games in the Xbox Store


    Hi Xgoan,

    I did see the question about trying to access the Xbox 360 menu on an Xbox One. There is a way to access it.

    1. Launch a 360 game on the xbox one that is backward compatible

    2. Press the two small buttons on the controller (The menu button and the view button).

    3. This will launch the Xbox 360 Emulator menu

    I hope this helps ^‿^
     
    XBF Jasmine Z, Nov 3, 2018
    #16
  2. Xgoan Win User

    I cannot buy games in the Xbox Store

    Tried: Samsung Browser, Android Xbox app, Google Chrome, Firefox, Xbox Store, Edge in Xbox, some of them with and without private mode.

    No luck.
  3. XBF Jasmine Z Win User

    I cannot buy games in the Xbox Store

    Hi Xgoan,

    We just announced an outage for Purchase and Content usage. Please check our
    Xbox Live Status    .

    As for the Xbox 360 Backward Compatible Games, if the purchase still does not go through after the service is up and running, please visit:

    Xbox One backward compatibility FAQ    . This link talks about everything having to do with Backward Compatible Games including troubleshooting.

    Let me know if this helps :)
  4. XBF Nestor S Win User

    I cannot buy games in the Xbox Store

    Hey Xgoan,

    Seeing the previous screenshot go ahead and try a different browser or a different device all together and let us know!
  5. Xgoan Win User

    I cannot buy games in the Xbox Store

    But I don't have a xbox 360. I'm trying to buy in the xbox one or the microsoft store.

    Today I bought a dlc for a xbox one without any problem. It only happens with games with retro compatible games.
  6. Xgoan Win User

    I cannot buy games in the Xbox Store

    Yes, I moved from Spain to Norway. How can I change the Xbox360 region?
Page 2 of 2
Thema:

I cannot buy games in the Xbox Store

Loading...

  1. I cannot buy games in the Xbox Store - Similar Threads - cannot buy games

  2. Minecraft website tells me to buy the game again, cannot redeem 15th anniversary cape (Game...

    in XBoX Accessibility
    Minecraft website tells me to buy the game again, cannot redeem 15th anniversary cape (Game...: I purchased Minecraft on this account many years ago and I am able to play the game normally, however I am unable to redeem the 15th anniversary cape on the official website as it says I have not...

  3. Cannot buy a game with Ubisoft+

    in XBoX Games and Apps
    Cannot buy a game with Ubisoft+: Hello all, I just got 1 month of Ubisoft + and I was trying to buy Valhalla Cmplete edition as it is on sale but I get an error message that I already own the game... Now, I wanted to buy the...

  4. Cannot enter address when I want to buy game pass

    in XBoX Games and Apps
    Cannot enter address when I want to buy game pass: While trying to buy game pass, I added PayPal and credit card but when I tried to buy it asked for address and requirement to enter state where I am from. Since I don't live in the US I even tried...

  5. I cannot buy Game Pass Ultimate even though I have the funds.

    in XBoX Games and Apps
    I cannot buy Game Pass Ultimate even though I have the funds.: I am trying to purchase game pass ultimate, but I says I need to pay a remainder. In my account balance I have $10 over what is needed. Why is this and is there a way to fix this?...

  6. I cannot buy any XBox 360 game from the web store, always an error when requested to add a...

    in XBoX Accessibility
    I cannot buy any XBox 360 game from the web store, always an error when requested to add a...: Okay so I'm really tired of this, hopefully I'll get a solution over here. Basically I moved to Costa Rica some years ago, I bought a 360 console and would like to play some games. Easy, right?...

  7. Cannot buy Game pass for PC on sale

    in XBoX on Windows
    Cannot buy Game pass for PC on sale: Hey, I bought GP for PC few months ago, used it to my liking and forgot about it. They added some new games I was interested in so I wanted to buy another GP for a month. The thing is, I forgot to...

  8. Cannot Buy a Backwards Compatible Game

    in XBoX Games and Apps
    Cannot Buy a Backwards Compatible Game: Greetings, I'm trying to buy the game BRAID ( https://marketplace.xbox.com/en-US/Product/Braid/66acd000-77fe-1000-9115-d802584108ce?noSplash=1 ) for myself to own, which is set to leave Xbox Game...

  9. Cannot buy Backwards Compatible Game on Xbox One with Debit Card

    in XBoX on Consoles
    Cannot buy Backwards Compatible Game on Xbox One with Debit Card: Hello So I've been trying to buy Call of Duty 3 (2006) on Xbox One for a while. I know you can't use xbox credit to buy backwards compatible games, that's why I'm using a debit card. However,...

  10. I cannot buy in-game purchases specifically in Fortnite.

    in XBoX on Consoles
    I cannot buy in-game purchases specifically in Fortnite.: So, I was going to get some V-Bucks today, and all of the sudden, when I clicked buy nothing happened, and my money didn't get taken. I don't exactly know if this is an error or I'm banned from...