i cannot buy anything they only say contact Microsoft support

Discus and support i cannot buy anything they only say contact Microsoft support in XBoX on Consoles to solve the problem; i can't buy anything only saying contact Microsoft support e189bdeb-d581-456c-a470-629cb0fde1d0 Discussion in 'XBoX on Consoles' started by SFMSpy05, May 4, 2018.

  1. SFMSpy05
    SFMSpy05 Guest

    i cannot buy anything they only say contact Microsoft support


    i can't buy anything only saying contact Microsoft support

    :)
     
    SFMSpy05, May 4, 2018
    #1
  2. xXCDEATHXx
    xXCDEATHXx Guest
    Cannot contact Microsoft Support

    Thanks Peeps, am on phone now - much appreciated i cannot buy anything they only say contact Microsoft support :)
     
    xXCDEATHXx, May 4, 2018
    #2
  3. davemcfly85
    davemcfly85 Guest
    Accidental Game Purchase Refund

    the only way to stop this from happening again is set up a password on your account so only you can log in if they cannot log in they cannot buy stuff. Or you can make sure there is no card on file to buy stuff, or setup an account just for them. and sadly
    there is no refunds on anything bought on the marketplace you could TRY to contact support and ask but 99% sure they will say sorry you bought it you own it even if you already own a disc copy sorry.
     
    davemcfly85, May 4, 2018
    #3
  4. XVIKKI LOUISEX
    XVIKKI LOUISEX Guest

    i cannot buy anything they only say contact Microsoft support

    Hi, I think there is some problem at the moment as I also can not buy from 2 xboxones and a laptop I will try see if I can find out the issue f
     
    XVIKKI LOUISEX, May 5, 2018
    #4
  5. XVIKKI LOUISEX Win User

    i cannot buy anything they only say contact Microsoft support

    Hi, I think there is some problem at the moment as I also can not buy from 2 xboxones and a laptop I will try see if I can find out the issue f
  6. Ricardo Lechuga Win User

    I cannot contact microsoft support

    Hi Display! My name is Ricardo an independent advisor ready to help you with this situation!

    Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details.

    Any player that meets the following criteria can submit a case review:

    Has an active enforcement action.

    The enforcement's duration is greater than 24 hours in length.

    The enforcement was issued in the last 12 months.

    How to submit a case review

    https://support.xbox.com/en-US/help/family-onli...
  7. display name_264 Win User

    I cannot contact microsoft support

    I would not write here if using support.microsoft.com/contactus would solve the issue.

    The problem i have requires me to send my phone number, which is a big nono, or to contact a human with the ability to talk about the problem.

    On the screen below we can see my failed attempt to talk with microsoft support. The "Connect with a Specialist" link redirects to a chatbot with predefined answers.


    [​IMG]
  8. JustinAlex1 Win User

    I cannot contact microsoft support

    Hello ! My name is Justin, and I'm an Xbox ambassador. I hope you are doing well. Please follow this link to contact Microsoft support, and they will give you the help that you need. Microsoft Support
  9. display name_264 Win User

    I cannot contact microsoft support

    Thank you, no wonder i had no luck finding solutions for microsoft account when what i had to do was to find solutions for XBOX account.
Thema:

i cannot buy anything they only say contact Microsoft support

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