i cannot add any adult to my family and i cannot change my privacy settings for my account.

Discus and support i cannot add any adult to my family and i cannot change my privacy settings for my account. in XBoX on Consoles to solve the problem; i can`t add anyone to my family and change my privacy settings. please help me 9a8996c8-274e-4b4a-adeb-395b294b1eb1 Discussion in 'XBoX on Consoles' started by LinearLearnerAD, Dec 28, 2016.

  1. i cannot add any adult to my family and i cannot change my privacy settings for my account.


    i can`t add anyone to my family and change my privacy settings. please help me

    :)
     
    LinearLearnerAD, Dec 28, 2016
    #1
  2. jhavalon
    jhavalon Guest
    Cannot change safety for my child xbox account on windows 10

    My child wants to play with his cousin a game. He wanted to add him as friend. Since he is 10, he cannot add due to privacy settings that needs to be managed by an adult.

    Of course his live account was not tied to an adult. So I added to my family. I can see him as a child in my family (Microsoft account | Your family) but if I get to Privacy settings (Sign in to your Microsoft account),
    I cannot see him.

    Bottom line, I add him as friend but he cannot accept me nor add his cousin as friend until I change his privacy settings that I cannot change, because he is family in Microsoft but does not show up in xbox.

    Forums state that I can click on his icon in the family page and change his xbox settings. Actually, his Icon or name is not clickable and if I go to Manager Permissions. I get an empty Manage Permissions page: Sign in to your Microsoft account

    What can I do ? Is there anything missing ?

    Regards,

    Jorge
     
    jhavalon, Dec 28, 2016
    #2
  3. Can't change my privacy settings on my account

    Hey.

    When i try to add friends on my xbox account i get a pop-up window stating that i cannot add friend because of my privacy settings. however i cannot change my privacy settings because i am on a child account. (the account was made when i was younger). I
    have tried to login with my parents account to change these settings but nothing happens. i have even tried to remove myself from the microsoft family but the problem is still their...

    Any help would be greatly appriciated.

    Thanks
     
    Alexanderottosson1, Dec 28, 2016
    #3
  4. XBF Diego M Win User

    Family system problem

    Hi there,

    Thank you for coming to the forums today! I'd be happy to provide some information.

    Child accounts are not allowed to change any privacy or profile settings without the consent from an adult Microsoft Account. If the age of the account you want to manage is under the age of adult in your region, you will need to add your account to an adult
    account as a Family and then manage the child account under the family settings through the adult account. Ages on Xbox profiles cannot be changed and will have to graduate to an adult account when the account becomes of age.

    There is no way to cancel or change the privacy policies when it comes to underage accounts. If you are an adult, but your account is set as a child account by error, you can submit proof to verify you are an adult.

    https://support.microsoft.com/help/4090292/microsoft-account-age-verification-for-parental-consent

    Here are some resources regarding privacy and family settings:


    I hope this helps!
  5. ngocphi Win User

    password lock a child account

    thats privacy settings LOL

    they can login all they want and play online

    PARENTAL settings cannot be changed by the child user unless you give them the password

    this requires the parental password

    child accounts cannot change to adults magically

    you can change privacy and family settings with the parental password which i hope you do not give to your children

    you have have it so they cannot post any info on the bio



    again please look at the family account and the family settings link i posted previously
  6. ngocphi Win User

    Cant use custom gamer pics

    you need to be an adult account you cannot change the age of your account after creation if the age of your account originally was set above 18 by now.remove it from the family and see what happens if it works you are an adult

    If not it will ask you to add another adult account

    Adult privacy settings isn't an adult account fyi
  7. Ronnieee Win User

    why cant i join a mindcraft realm

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your Minecraft game problem.

    Do you have access to this privacy settings page here and can make changes:

    https://account.xbox.com/settings

    If you do not have access to this, it is due to the account being a child account and settings cannot be changed if the account is not an adult account.

    Try checking if you have a family set up on your family page here:

    https://account.microsoft.com/family

    If you do not have one, you would need to create an adult or use any adult account to add you under family so that they can change your settings for you.

    Once you are done adding it to a family from an adult account, you just have to access the adult account and access the privacy settings so it can make changes to your privacy settings.
  8. XBF Leonzo G Win User

    changing the account from child to adult

    Hello LennartGlahn,

    Thank you for keeping us updated. It is possible for your father to
    create a Microsoft account
    , and manage a child account through the family settings. Once the adult account is created, the adult account must

    add the child account to the family. The family settings can be managed through an article entitled

    Troubleshoot Changing Online Safety or Privacy Settings on Xbox One
    . Some developers do not allow child accounts to play on their servers. However, the steps we provided allow the parent account to authorize any settings that may be restricting the child
    account from playing the game. Be sure to let us know the results!
Thema:

i cannot add any adult to my family and i cannot change my privacy settings for my account.

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