I canceled my xbox live gold membership but it was automatically renewed

Its0v3r9k · Jan 27, 2014

You Microsoft *** suckers have been billing me monthly for over a year now because of the way your stupid auto renew works. Sneaky bastards, I've practically donated over a hundred dollars to your damn corporation -basically stealing money from broke students
who thought they had cancelled a payment plan. *** me right?

:)

xboxfelix · Jan 27, 2014

How to Turn off auto renewal or cancel Xbox LIVE membership

How to turn off auto renewal

It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

Steps to follow:

1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

2) Proceed to My Account.

3) Click Change next to automatic renewal. Change the setting to OFF

You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

Note:

If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

If you disable your account immediately, you will lose the time remaining on your membership subscription.

If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com

IansLuck · Jan 27, 2014

Xbox LIVE Gold Renewal Question?

Well I'm just concerned about my consecutive years as an Xbox LIVE Gold member. I already have everything else but this settled. Because when I renewed my membership, it canceled my old membership that wasn't being paid for at the time. (Hence, why I renewed
my membership in the first place.) So it canceled my old membership and created a new Gold membership to take it's place. Since it canceled my old one, will this stop my consecutive year(s) as an Xbox LIVE Gold Member?

Its0v3r9k · Jan 27, 2014

Maybe that was too harsh but I'm assuming that I should forget I even had that money...

Klokkwork · Oct 31, 2018

Sorry to hear about that. I've been in that boat with various things. Sometimes $9.99 just floats under the radar, and it can be a while before you really scrutinize your account to catch it. Heck, even $14.99 can go without raising flags, as was my experience
for 8 months. Normally these kinds of things are not refundable, but I would still at least give the Xbox Customer Support Team a chance to take a look into the account and see if they can do something to help out. And if you haven't already, you can turn
off auto-renewal at http://www.xbox.com/account. Just click on the big "Subscriptions" button, and click on Xbox Live for the link that lets you cancel auto-payments.

BlazingKnight49

The recommended option for cancelling your Xbox LIVE Gold Membership is to turn off automatic renewal. With automatic renewal “off,” your membership will expire at the end of its term. To do this:

Go to My Account.

Click Sign In (upper-right corner) and type your Windows Live ID information (if you’re not already signed in).

Next to Automatic Renewal, click Change.

Change your automatic renewal setting to OFF.

Important: Important: If you turn off auto-renewal, your Xbox LIVE Gold Membership will expires at the end of your paid membership time. Until then, you can continue to enjoy all the benefits of Xbox LIVE membership.

Note: If you would like to immediately cancel\disable your Xbox LIVE Gold Membership, please contact Xbox Support using the Assistance information at the bottom of this page. Immediately disabling your account will forfeit the remaining time on your membership.

MondayxGaming

The recommended option for canceling your Xbox LIVE Gold Membership is to turn off automatic renewal. With automatic renewal “off,” your membership will expire at the end of its term. To do this:

Go to My Account.

Click Sign In (upper-right corner) and type your Windows Live ID information (if you’re not already signed in).

Next to Automatic Renewal, click Change.

Change your automatic renewal setting to OFF.

Important: If you turn off auto-renewal, your Xbox LIVE Gold Membership will expire at the end of your paid membership time. Until then, you can continue to enjoy all the benefits of Xbox LIVE membership.

Note: If you would like to immediately cancel/disable your Xbox LIVE Gold Membership, please contact Xbox Support using the Assistance information at the bottom of this page. From the contact us page, use the Request a Call from Support option. You cannot
cancel your account through chat or email. Immediately disabling your account will forfeit the remaining time on your membership.

Note If you are on a 2 Year Xbox LIVE Gold Contract, and it is before the end of the two years, you are effectively canceling the subscription and will be charged an Early Termination Fee and any applicable taxes. At the end of your two-year agreement, your
account will not be renewed automatically. Auto-renewal is not activated to renew your subscription when

Please Man Up

How to Turn off auto-renewal

The recommended option for cancelling your Xbox LIVE Gold Membership is to turn off automatic renewal. With automatic renewal “off”, your membership will expire at the end of its term. To do this:

Go to My Account.

Click Sign In (upper-right corner) and type your Windows Live ID information (if you’re not already signed in).

Next to Automatic Renewal, click Change.

Change your automatic renewal setting to OFF.

Important: Important: If you turn off auto-renewal, your Xbox LIVE Gold Membership will expire at the end of your paid membership time. Until then, you can continue to enjoy all the benefits of Xbox LIVE membership.

Note: If you would like to immediately cancel/disable your Xbox LIVE Gold Membership, please contact Xbox Support using the Assistance information at the bottom of this page. From the contact us page, use the Call Support option. You cannot cancel your account
through chat or email.

Immediately disabling your account will forfeit the remaining time on your membership.

Hope this helpped

PR1NCE DARKNESS

Hello There edunaru,

This Sounds Like This May Be The automatic renewal Function, If automatic renewal is turned on for your membership, the membership will be renewed and will be billed to the “payment method” (credit card or PayPal account) that is saved in your Xbox LIVE
account., You Can Learn More About The Automatic Renewal Function Here, support.xbox.com/.../renew-xbox-live-gold-account
& This Link Will Show You How To Stop It In Full Detail With A Step By Step Guide,

support.xbox.com/.../cancel-xbox-live-gold-subscription Please Keep Me Updated Dear Chap,

Manage Xbox LIVE automatic renewal

From your PC

To turn automatic renewal off: Click Sign In at the top of this page, or click My Account if you’re already signed in. The automatic renewal setting will be displayed near the top-centre of the screen. Click Change next to Automatic
Renewal.

On your console

When you’re approaching the end of your current Xbox LIVE Gold Membership, you’ll get a renewal message on your TV screen.

Month-to-month membership: You’re notified 15 days in advance.
3-month or 12-month membership: You’re notified 30 days in advance.

If automatic renewal is turned on for your membership, the membership will be renewed and will be billed to the “payment method” (credit card or PayPal account) that is saved in your Xbox LIVE account. Your access to Xbox LIVE Gold benefits will not be interrupted.

KrisFarrell

The recommended option for cancelling your Xbox LIVE Gold Membership is to turn off automatic renewal. With automatic renewal “off”, your membership will expire at the end of its term. To do this:

Go to My Account on Xbox.com

Click Sign In (upper-right corner) and type your Windows Live ID information (if you’re not already signed in).

Next to Automatic Renewal, click Change.

Change your automatic renewal setting to OFF.

Important: If you turn off auto-renewal, your Xbox LIVE Gold Membership will expire at the end of your paid membership time. Until then, you can continue to enjoy all the benefits of Xbox LIVE membership.

Note: If you would like to immediately cancel/disable your Xbox LIVE Gold Membership, please contact Xbox Support using the Assistance information at the bottom of this page. From the contact us page, use the Call Support option. You cannot cancel your account
through chat or email.

Immediately disabling your account will forfeit the remaining time on your membership.

If for any reason you can't turn off Auto Renewal on the website please contact phone support.

support.xbox.com/contactus

I canceled my xbox live gold membership but it was automatically renewed