I canceled my xbox game pass subscription, now when I play games that are on game pass that...

We had an active Gold subscription and my son tried the Game pass for a month and then cancelled it but now we don't have anything and we are only 5 months into our year of Gold. Why do we not have anything now?

Hi

By activating the Game Pass Ultimate subscription (the trial version) it converts your Gold subscription to Game Pass Ultimate completely (replaces) so when you cancel the Game Pass Ultimate service renewal, you are canceling the service completely. This
is something that the service detects and advises when activating the Game Pass Ultimate subscription trial.

I tried canceling my game pass sub. On Xbox but it said I had to do it on line so I canceled my game pass and gold subscription but my game pass sub. Keeps auto uncanceling

Hi,

i also have question about game pass. My subscription for gold just renewed this month. I have a promotional code for one month of game pass ultimate. Now in the game pass faq it says when subscribing to game pass the account is upgraded and all the remaining
gold subscription migrated over. So my question is if i cancel game pass after one month will i go back to xbox live gold or do i need to resubscribe.

Hey there FlyJonat,

When you update to the Game Pass any time you had on active Gold or Game Pass subscription would be cancelled and any remaining time would be converted to time for the Ultimate subscription.

What happens to my Xbox Live Gold or Xbox Game Pass memberships once i upgrade to Xbox Game Pass Ultimate?

A purchase of Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass memberships to Xbox Game Pass Ultimate.

So it seems that when you cancelled your Ultimate subscription this cancelled all the time that had been added to it. I would advise that you
Contact Xbox Support so that they may take a look at your account and provide further assistance.

I hope this helps.

The option you have now is to upgrade your Game Pass for Console to Xbox Game Pass Ultimate so you can have access to the game pass library as well as play online multiplayer games.

Or you can buy an individual Xbox Live Gold subscription.

You can also cancel the subscription, then check the option "cancel and refund immediately" so you can get the correct subscription that you would like.