I canceled my auto renew and xbox still charged my card

I am trying to cancel my auto-renewal online, which I did not even choose to auto-renew in the first place, and I am not being given the option to cancel. I am being forced to buy a prepaid card or be charged on my credit card. wow.......

I bought a month's membership for a pound deal with my card. I got the free trial for Zune but have recently been charged 8.99. I have turned my auto renewal on Xbox Live and Zune off, but have heard complaints that even with auto renewal turned off from
Zune they have still been charged. So i'm just worried even with auto renewal turned off for Zune i'm going to get charged, any help?

Also I want to delete all of my credit card details off of Xbox but cant do so until my Xbox live runs out. I have heard from Zune customer service feedback that even with the details removed and subscription cancelled they have still been charged. Just
worried about money being taken out of my bank account is all, thanks

I accidentally renewed my account using a debit card, not realising my account was on auto renew, then added a few months worth of prepaid cards. I wanted then to cancel this auto renew setting, went through all the menus - subscriptions/billing info etc.
and there is no link letting me cancel auto renew. whenever I try and just remove the debit card to prevent future transactions taking place, it says I must cancel auto renew, but I can't?

Does anyone have a solution to this?

I would reach out to MS support directly and talk with the billing department on this issue. US/CAN: 1-800-4MY-XBOX,

Same problem with me but i canceled my auto renewal last year and xbox live turned it back on to charge me without permission. Now my account is suspended and i can't remove my credit card... good thing my credit card expired before they charged me 60$ that
i cant afford at the moment.